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Introduction

At IBM, work is more than a job - it is a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you have never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let us talk.

Your role and responsibilities

Program management leading teams who are focused on HCAM for the Client Innovation Centeres

Required technical and professional expertise

* Professional and Technical Expertise: Demonstrated proficiency in project management methodologies, agile frameworks, and resource allocation strategies. A deep understanding of staffing roles, visa resources, and immigration processes is essential for seamless client engagement in the US and Canada.

* Client Management: Proven track record of building and maintaining strong relationships with clients, ensuring their satisfaction and driving long-term partnerships. Experience working with diverse client segments, including current CIC clients and their deliver leadership, is highly valuable.

* Staffing and Resource Allocation: Expertise in identifying, assessing, and allocating talent from various sources, including onsite, offshore, and nearshore centers. Proficiency in managing visa applications, ensuring compliance with immigration regulations, and expediting the hiring process.

* Risk Management and Compliance: Strong understanding of risk management principles and regulatory requirements related to staffing and immigration. Ability to develop and implement risk mitigation strategies to ensure operational stability and adherence to legal obligations.

* Communication and Collaboration: Superior interpersonal skills, enabling effective communication with clients, internal teams, and external stakeholders. Experience leading cross-functional teams and fostering a culture of collaboration and knowledge sharing.

* Leadership and Mentoring: Proven ability to lead, motivate, and develop team members, promoting continuous learning and career growth. Experience in training and coaching junior staff in project management best practices and talent acquisition strategies.

* CIC Transformation: Demonstrated experience in building and scaling Client Innovation Centers (CICs), transforming domestic delivery centers, and managing large-scale global programs. Proven track record of delivering measurable business outcomes, strengthening client trust, and creating high-performing global teams.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.