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Quality Assurance Manager

Department: Quality

Employment Type: Full Time

Reporting To: Operations Manager

Compensation: $90,000 - $100,000 / year

Description

The Quality Assurance Manager develops, implements, manages, and coordinates Quality Assurance system to eliminate defects in existing and prevent defects in new products by performing the following duties personally or through subordinate supervisors at the San Diego, CA site.

Key Responsibilities

+ Develops quality assurance plans by conducting hazard analyses, identifying critical control points and preventive measures, establishing critical limits, monitoring procedures, corrective actions, and verification procedures and inventories.

+ Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits.

+ Ensures that products adhere to quality standards.

+ Reviews statistical data from the production lines.

+ Investigates customer complaints.

+ Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.

+ Schedules Quality Control Inspectors to run daily quality inspection for daily production requirements.

+ Manages product quality throughout the manufacturing areas.

+ Creates a teamwork environment by coaching and promoting a teamwork attitude throughout the quality control area and constantly seeking improvement to the quality assurance processes, inspection methods, inspection tooling, and equipment.

+ Writes, trains and controls quality assurance procedures.

+ Ensures quality process documentation is current, controlled and accurate.

+ Monitors daily inspections discrepancy report.

+ Maintains compliance to AS9100 standard, QMS System.

+ Provides training to new hires and implements quality assurance procedures and policies.

+ Documents and implements preventative maintenance procedures.

+ Resolve conflicts among personnel.

+ Conduct performance reviews for direct reports.

+ Maintains positive working relationships with IMC customers and IMC product representatives.

+ Support accurate and timely maintenance of all approved electronic and manual record keeping systems.

+ Periodically reviews department work instructions to ensure correct processes are being followed.

+ Maintains a continuous effort to learn all aspects of the department including administrative processes, philosophy, acceptable and preferred internal and external communications methods, language and techniques.

+ Strives to learn how to effectively do the job of others to prepare for personal advancement or effectively fill in when vacancies occur.

+ Maintains a high level of cooperation within and between departments.

+ Follow and support all safety practices by wearing proper personal protective equipment (PPE), following all Standard Operating Procedures (SOP) and complying with safety signs and placards, maintaining good housekeeping, communicating unsafe practices and conditions to your local or PD EHS teams, and reporting all safety incidents (including near misses) as they occur.

+ Performs other duties as assigned.

Skills, Knowledge and Expertise

+ Bachelor's degree (B. S.) from four-year college or university in a field related to engineering, science, technology, or mathematics.

+ 4 years related experience as a factory quality engineer. Manager experience, preferred.

+ Ability to write reports, business correspondence, and procedure manuals.

+ Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

+ Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Benefits

What’s in it for you on Day 1:

+ Medical, dental and vision insurance plans

+ Prescription Drug Plans

+ Basic Life Insurance

+ 401k plan with company match

+ Tuition Reimbursement Program

+ Employee Referral Program

+ PTO and Paid Sick Leave

+ Paid Holidays

Exciting Onsite Perks:

+ Free coffee available at our cafeteria

+ Employee Appreciation Events

Knowles is committed to providing a competitive and fair total compensation package for all employees.

One element in our total compensation package is base pay. The starting pay for this role is targeted to be between $85,000 and $100,000 per year.

Individual compensation decisions are based on a number of factors, including but not limited to previous experience and skills acquired prior to joining Knowles, cost of living in the assigned work location, assigned schedule, and salaries of similarly situated peers at the company. It is to be expected that candidates will come to us with different sets of skills and experiences and therefore will be paid at different points in the stated range. We recognize that the person(s) we select for hire may be less experienced or more experienced than the role as posted; if this is the case, any updates to available salary ranges will be communicated with candidates during the recruitment process.

Equal Opportunity Statement: Knowles Precision Devices prohibits pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status.

Notice to Staffing Agencies, Search Firms and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency log in credentials to submit candidates to our careers portal. Please do not submit resumes via e-mail, through our external website or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.