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CLINICAL CARE COORDINATOR: Ambulatory Care Services (General Surgery Clinic- Colorectal Surgery & Benign Breast Surgery Clinic)

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Nursing at Michigan offers a competitive salary with excellent benefits!

Hourly range for RSAM Registered Nurses** **$43.10-$67.03/ hour

+ Evening Shift Differential-$3.00 / hour

+ Night Shift Differential- $4.00 / hour

+ Day Shift Weekend Differential- $2.90 / hour

+ Evening Shift Weekend Differential- $5.90 / hour

+ Night Shift Weekend Differential- $6.90 / hour

+ Charge Nurse Differential- $1.00 / hour

The benefit package includes:

+ Excellent medical, dental and vision coverage

+ 2:1 Match on retirement savings and immediate vesting

+ Generous Paid Time Off Allowances

+ Robust Tuition and Certification support programs

+ Large offering of no cost CEs and professional development for advancement

Responsibilities*

Serve as a clinical resource and consultant in a multi-disciplinary setting to patients, families, nurses, and medical staff specializing in colorectal surgery

Perform daily phone and triage tasks in MiChart related to patient concerns, issues, and needs.

Care is focused on young adults, adult, and geriatric patient population. Pediatric care will be provided as deemed appropriate.

Provide coordination of nursing care, education, and support to patients and families of the Multidisciplinary Colorectal Cancer and Benign Breast Clinics, as well as other surgical patients.

Coordinate care pre-operatively and post-operatively for the surgical patient population primarily in the Colorectal Surgery and Benign Breast outpatient setting. This will include allocated time in the Taubman and/or Rogel Cancer Center clinic setting.

Assist in the development of patient care standards in collaboration with the clinical management team.

Assist in the development and implementation of competencies, protocols, and patient education tools to improve patient care.

Participate in the development of institutional policies, procedures, and guidelines in keeping with evidenced-based practice and standards for nursing care of patients with colorectal disorders.

Work collaboratively with all members of the general surgery team to provide efficient patient care processes, especially for the Benign Breast and colorectal surgery patient population.

Assist in the administration and coordination of the multidisciplinary care of rectal cancer patients in support of the Rogel Cancer Centers participation in the National Accreditation Program for Rectal Cancer.

Order tests, renew prescriptions, inform patients of results from testing, telephone triage (gathering information, giving instructions and answers to patients, teaching, relaying problems to MDs, and making decisions for patients to come to ER or clinic using nursing assessment skills).

Participate in quality assurance/quality improvement, evidenced-based practice, and/or LEAN initiatives.

Support research initiatives.

Participate in department and/or division committee meetings to improve patient care across the care continuum.

Serve as clinical care coordinator for the Benign Breast practice and the multidisciplinary colorectal cancer program by attending and assisting with administration of tumor board, registering, monitoring, and proactively navigating patients with suspected and confirmed colon and rectal cancer throughout their diagnostic, treatment, and surveillance pathways in a timely manner.

Oversee that rectal cancer patient care pathways are followed according to agreed guidelines and timelines for relevant interventions. Rectal cancer care coordination includes, but is not limited to, communicating between departments with the facility, referring physicians, and patients.

Liaise with relevant departments to assemble all pertinent information for the rectal cancer tumor board meetings and communicate and enact tumor board findings/recommendations with referring organizations and/or providers.

Expectations

Demonstrated ability to practice independently, set goals, promote teamwork, coordinate, and perform multiple activities and problem solve as measured by interview, references, and performance evaluations.

Demonstrated ability to set and implement priorities, organize, and delegate effectively and efficiently.

Demonstrated ability to work collaboratively and communicate well with others (including peers)

Demonstrate abilities in interpersonal, verbal, and written communication skills, organizational skills, and problem-solving skills within all levels of the health care team.

Nursing Specific Info

Salary & Nursing Framework Level:

This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:

CCC- COMPETENT NE.

Actual RSAM LEVEL and salary will be determined at time of hire.

RSAM levels range from CCC-COMPETENT NE to CCC-EXPERT NE TO CCC-MASTERY NE or CCC-Mastery Plus NE.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position. Posting may be filled after the initial 5-day posting period.

Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.

Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Required Qualifications*

A current license in the State of Michigan as a Registered Nurse.

Educational Requirement; applicant must meet one of the following: Bachelors degree in Nursing OR an Associates degree or diploma in Nursing **and** a Masters degree in Nursing

Five (5) years of RN experience

Three (3) years of RN experience (within the last 5 years) of direct inpatient or outpatient care for an adult surgical patient population

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

RESUME REQUIRED (for both internal & external applicants):

You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

Two (2) or more years of experience with the oncology patient population

Two (2) or more years of experience with the gastrointestinal surgery patient population

Experience managing surgical patients in the outpatient setting

Ambulatory care phone triage

Experience providing patient education

Two (2) or more years of recent (in last 3 years) experience with electronic medical records, specifically EPIC

Computer/typing skills such as Microsoft Word and Excel

Work Schedule

? Hours per week: 40 hours

? Shift: Days; Monday-Friday, variable times. Weekends and Holidays as patient care demands

All employees will be expected to float to a designated unit(s) in times of low census or department needs.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

270033

Working Title

CLINICAL CARE COORDINATOR: Ambulatory Care Services (General Surgery Clinic- Colorectal Surgery & Benign Breast Surgery Clinic)

Job Title

CLIN CARE COORD COMPETENT-NE

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Gen Surg Clinic - Tech

Posting Begin/End Date

10/20/2025 - 10/26/2025

Career Interest

Nursing- All Nursing

Nursing- Ambulatory Care and Clinics

Nursing- Medical Surgical