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Position Summary

The Executive Operations Coordinator provides critical coordination, project management, and operational support to the U.S. Transit COO and her leadership team. This role blends high-level administrative responsibilities with broader operational impact, serving as a central point of organization, follow-up, and execution for key COO office initiatives. Acting as a force multiplier for the COO, the Coordinator ensures that priorities, deliverables, and performance initiatives are advanced effectively across Operations and the SVP leadership team.

Salary: $88k-$110k

Benefits include:

+ Vacation: minimum of two (2) weeks

+ Sick days: 5 days

+ Holidays: 12 days; 8 standard and 4 floating

+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities

Operational Coordination & Support

+ Partner closely with the COO to coordinate priorities, manage follow-ups, and track progress on key initiativesand KPIs

+ Support the COO’s Operations Performance Team in preparing materials, consolidating updates, and driving accountability across functions.

+ Organize and facilitate regular leadership meetings (agenda setting, materials preparation, capturing action items, tracking deliverables).

+ Manage the flow of information to and from the COO, ensuring clarity, accuracy, and timeliness.

+ Understand and analyze data and provide critical feedback

Project & Initiative Management

+ Lead coordination of cross-functional projects sponsored by the COO, ensuring milestones and outcomes are met.

+ Develop project trackers and reporting mechanisms to monitor progress, risks, and outcomes.

+ Work with SVPs and their teams to consolidate operational metrics, presentations, and dashboards for COO and Executive Committee review.

Executive & Administrative Support

+ Provide limited executive administrative support (calendar prioritization, meeting logistics, coordination of travel/events) to enable the COO to focus on strategic priorities.

+ Draft correspondence, reports, and presentations on behalf of the COO.

+ Coordinate with Corporate Communications, HR, Finance, and other functions to prepare COO messaging and materials.

Performance & Continuous Improvement

+ Assist in the collection, analysis, and synthesis of operational performance data to identify trends and opportunities.

+ Support COO-driven initiatives such as operational reviews, strategic planning, and performance improvement workshops.

+ Recommend and implement process improvements to increase efficiency in the COO’s office and across Operations.

Qualifications

+ Bachelor’s degree in Business, Public Administration, Transportation, or related field; Master’s degree preferred.Experience can be substituted for education at 2 years of experience equals one year of education.

+ 5–8 years of experience in operations support, project management, or executive support roles, ideally within transportation, logistics, or related industries.

+ Strong organizational and project management skills with demonstrated ability to manage multiple priorities.

+ Excellent communication skills—written, verbal, and presentation.

+ High degree of professionalism, discretion, and judgment in handling confidential information.

+ Proficiency in Microsoft Office Suite; experience with project management or performance tracking tools a plus.

Key Competencies

+ Operational Savvy: Understands complex operations and can synthesize information into clear, actionable insights.

+ Execution & Follow-Through: Ensures priorities and initiatives move forward, holding others accountable for results.

+ Collaboration: Builds trusted relationships with SVPs and cross-functional leaders.

+ Adaptability: Thrives in a fast-paced environment, balancing executive support with operational coordination.

+ Proactivity: Anticipates needs, identifies gaps, and takes initiative without constant direction.

+ Customer Centric:Works with clients to address requests in professional manner.

Impact of the Role

This position ensures that the COO’s agenda and initiatives are executed effectively, enabling the Operations Leadership Team to deliver on safety, service, and performance goals. By bridging administrative support with project coordination, the Manager, Operations Support amplifies the COO’s capacity to lead a large, complex national transit operation.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

Job Category: Professional & Corporate

Job Type: Full Time

Req ID: 6571

Pay Group: NF2

Cost Center: 806

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.