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Now Hiring: Customer Service Representative – Temp-to-Hire!

**Location:** Stoughton, MA (100% On-Site)

**Pay:** $18.50/hour

**Schedule:** Monday – Friday, 8:30 AM – 4:30 PM (35 hours/week)

Temp-to-Perm Opportunity with a Great Company!

**Kelly Services** has partnered with a premier company located in **Stoughton, MA** to find a **Customer Service Representative** to join their team! This is an exciting **temp-to-hire** opportunity for someone who is passionate about helping others and wants to grow with a mission-driven organization.

About the Role:

As a **Customer Service Representative** , you will be the first point of contact for customers in a company program, providing important program information, clarifying documentation requirements, and delivering excellent service with professionalism and care.

Key Responsibilities:

+ Make **outbound calls** to PCA program customers (consumers, surrogates, and personal care attendants)

+ Provide clear and accurate **program information**

+ Work collaboratively with **Consumer Relations staff** to address customer needs

+ Accurately perform **data entry** using Microsoft Office tools

+ Maintain confidentiality and adhere to reporting procedures

What You Bring:

+ **2+ years of customer service or call center experience**

+ Strong **Microsoft Office** and **data entry** skills

+ Ability to work **professionally and compassionately** with diverse populations

+ Dependability, **punctuality** , and a **team-oriented** attitude

+ High attention to detail and the ability to follow through on tasks

+ **High School Diploma** required

Preferred Qualifications:

+ Experience in a **call center** or high-volume customer service environment

+ **Bilingual** abilities are a plus!

Work Environment:

+ **Professional office setting**

+ Supportive and mission-focused team

+ Hands-on training and guidance provided

This is a fantastic opportunity to get your foot in the door with a company that truly makes a difference.** If you are professional, reliable, and ready to grow your career — **we want to hear from you!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.