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Position Title: Warehouse Lead

Department: CuraScript SD

Reports To: Director of Operations

Shift: 7:00 AM - 3:30 PM; Monday - Friday

Overview

The Warehouse Lead is a hybrid analyst and administrative role responsible for driving operational excellence, employee engagement, and continuous improvement within the warehouse. This position supports Evernorth Health Services’ mission to partner, collaborate, and deliver on commitments at the Rio Salado campus. The ideal candidate demonstrates strong organizational, analytical, and interpersonal skills, with a commitment to teamwork and quality.

Key Responsibilities

+ **Operational Reporting:** Run daily and weekly warehouse performance reports, including inventory accuracy, order fulfillment rates, and safety metrics.

+ **Visual Management:** Lead visual management initiatives (e.g., 5S audits, KPI dashboards, process boards) to promote transparency and continuous improvement.

+ **Continuous Improvement:** Champion Lean, Kaizen, or Six Sigma projects to optimize warehouse processes and reduce waste.

+ **Employee Engagement:** Coach, mentor, and train warehouse staff; facilitate onboarding and ongoing development.

+ **Collaboration:** Work cross-functionally with other departments to achieve organizational objectives and resolve operational challenges.

+ **Quality & Safety:** Support quality initiatives and patient safety standards in partnership with the quality analyst.

+ **Documentation:** Maintain accurate records and documentation in compliance with company policies and regulatory requirements.

+ **Industry Awareness:** Stay current with industry trends, best practices, and emerging technologies.

+ **Other Duties:** Perform additional tasks assigned by the Director of Operations.

Qualifications

+ Bachelor’s degree in business, supply chain management, or related field, or equivalent experience.

+ 3+ years of warehouse operations experience, with at least 2 years in a leadership role.

+ Advanced proficiency in Microsoft Excel, Power BI, and warehouse management systems (WMS).

+ Six Sigma, APICS, or OSHA certification preferred.

+ Excellent communication, coaching, and problem-solving skills.

+ Strong attention to detail and organizational abilities.

+ Ability to work independently and collaboratively in a fast-paced environment.

Physical Demands and Work Environment

+ Ability to sit or stand for extended periods.

+ Occasional lifting of office supplies and equipment up to 35 pounds.

+ Regular use of computer and office equipment.

+ Adherence to company safety and ergonomic standards.

+ Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Statement

+ Evernorth Health Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

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If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._