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Medical Equipment Implementation Specialist

As a **Medical Equipment Implementation Specialist** you will project manage new account implementations to ensure our customers are delighted while they transition from their previous service providers. You will also strive to maintain positive relationships with customers by driving the compliance of contractual obligations, identifying areas of improvement and program quality audits.

Your role:

Implement and project manage new customer medical equipment service contracts

+ Inventory verification of all contracted assets.

+ Create customer Computerized Maintenance Management System (CMMS) or service operations database, coordinate and work with sales, local service and back-office operations teams, and lead meetings between Philips and the customer.

+ Establish balanced Planned Maintenance schedule, prepare contract reconciliation documents.

Support the Multi-Vendor field service organization nationwide

+ Assist with Computerized Maintenance Management System (CMMS) support cases for field technicians.

+ Support the compliance of the Philips Biomed/Clinical Engineering program which includes Centers for Medicare & Medicaid Services (CMS), FDA and accreditation agencies.

+ Drive new initiatives to improve the overall program across the country and contribute to solving service delivery gaps at both a regional and national level.

You're the right fit if:

+ You have a Bachelor’s degree or equivalent mix of education and work experience.

+ 2+ years of Biomed/Clinical Engineer field experience preferred and 2+ years in project management experience preferred.

+ Proficiency with Microsoft Office, specifically Excel. Proficient in large dataset analysis, Vlookups and Pivot Tables, and have an understanding of database creation.

+ You are customer service oriented with the ability to present to customer audiences and influence internal and external resources to a stated objective without formal authority.

+ Travel up to 75% M-F to customer sites, training and other business needs.

+ You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

+ You must be able to:

+ Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements.

+ Work flexible hours (based on business needs).

+ Wear all required personal protective equipment.

+ May be required to comply with vendor credentialing.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

+ Learn more about our business.

+ Discover our rich and exciting history.

+ Learn more about our purpose.

+ Learn more about our culture.

Philips Transparency Details

The annual pay range for this position in AZ, AR, IA, IO, KS, KY, LO, ME, MS, MO, MT, NE, NM, OK, SC, SD, TN, UT, VI, WV is $76,000 to $121,000

The annual pay for range for this position in AL, CO, DE, FL, GA, HI, IL, ID, MI, MN, NV, NH, NC, ND, OH, OR, PN, TX, VT, VA, WI, WY is $80,000 to $128,000

The annual pay for range for this position in AK, MD, NY, RI, WA is $84,000 to $134,000

The annual pay for range for this position in CA, CT, DC, MA, NJ is $89,000 to $143,000

This role may also include a company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation such as an annual incentive plan, sales commission, or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran