• Field and Sales Support Manager

    Performance Food Group (Ocala, FL)


    130959BR

    Job Title:

    Field and Sales Support Manager

    Location:

    CBIOcala (1868)

    Job Description:

    Position Purpose:

    The Manager, Sales and Field Support oversees teams that provide operational and customer support to sales and field staff. This role ensures smooth coordination between sales and field operations, improves processes, manages reporting, and supports program execution.

    Primary Responsibilities:

    + Lead and supervise sales and field support teams, including staffing, training, coaching, and performance management.

    + Provide guidance and development opportunities to ensure team effectiveness.

    + Act as the main point of contact for sales personnel, resolving inquiries and issues.

    + Manage tracking systems for promotions, incentives, and bill backs.

    + Administer sales incentives and coordinate payment processing (e.g., spiffs).

    + Record and report sales results by territory.

    + Ensure field teams have necessary tools, resources, and information.

    + Coordinate logistics and resolve operational issues.

    + Provide technical support for field equipment and software.

    + Conduct safety audits and ensure compliance with standards.

    + Monitor performance metrics for sales and field support.

    + Analyze data to identify trends and provide insights to leadership.

    + Partner with marketing, operations, and customer service to ensure cohesive support.

    + Facilitate communication between field teams and headquarters.

    + Identify and implement best practices to improve efficiency.

    + Stay updated on industry trends and emerging technologies.

    + Performs other duties as assigned

    + Complies with all policies and standards

    Req Number:

    130959BR

    Address Line 1:

    2801 W Silver Springs Blvd

    Job Location:

    Ocala, Florida (FL)

    Shift:

    1st Shift

    Full Time / Part Time:

    Full Time

    EEO Statement:

    Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy (http://pfgc.com/Policy) ; (2) the "EEO is the Law" poster (http://pfgc.com/Poster) and supplement (http://pfgc.com/Supplement) ; and (3) the Pay Transparency Policy Statement (http://pfgc.com/PayTransparency) .

    Required Qualifications:

    High School Diploma/GED or Equivalent Experience

    3 - 5 Years related experience in sales support, field operations, or customer service

     

    Strong leadership and team management skills.

     

    Excellent communication and interpersonal abilities.

     

    Proficiency in data analysis and reporting tools.

     

    Experience with field support software and CRM systems.

     

    Strong organizational and time management skills.

     

    Knowledge of compliance and safety regulations.

     

    Ability to work in a fast-paced environment and manage multiple priorities.

     

    Pass post offer drug test and criminal background

    Division:

    Cheney Brothers & Affiliates

    Job Category:

    Sales

    Preferred Qualifications:

    Preferred Education: Bachelor's Degree

    State:

    Florida

    Company Description:

    Cheney Brothers recognizes the prosperity of our company is built on the efforts of our employees. We offer a high-impact, supportive culture enabling immensely talented people to be brilliant at what they do. Our Cheney Brothers family of over 3,000 dedicated associates have access to world-class leadership and learning experiences, comprehensive benefit packages and endless opportunities to grow their career. We know the best way to back our customers is to back our people. Join our innovative family of industry leaders who never stop investing in the future.

    Benefits:

    We Deliver the Goods: Competitive pay and benefits, including Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Paid Time Off, and much more Growth opportunities