• Desktop Support Technician

    Motion Recruitment Partners (Niskayuna, NY)


    Desktop Support Technician

     

    Niskayuna, New York

     

    Onsite

     

    Contract

     

    $25.59/hr - $27/hr

     

    Our client is looking for a Desktop Support Technician for a 4-month contract in Niskayuna, NY 12309.

     

    Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

     

    Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

     

    Contract Duration: 4 months

    Required Skills & Experience

    + 3-5 years of related desktop and/or deskside support experience

    + Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience

    + Ability to deliver great customer experiences and to be invigorated by constant personal interaction.

    + Ability to manage multiple, simultaneous tasks, client relationships and expectations.

    + Strong communication skills. Positive attitude.

    What You Will Be Doing

    + Manage the assets onsite for the customer and be responsible for imaging, deploying, maintaining, repair, and wiping of computer systems.

    + Provide software support, mobile device management, and support computer peripherals.

    + Able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users.

    + Comfortable providing hands & feet support for network support if needed.

    + Represents the company in a professional and businesslike manner and communicates effectively with customers and associates.

    + Interacts with customers, responding to routine technical questions or requests.

    You will receive the following benefits:

    + Medical Insurance - Four medical plans to choose from for you and your family

    + Dental & Orthodontia Benefits

    + Vision Benefits

    + Health Savings Account (HSA)

    + Health and Dependent Care Flexible Spending Accounts

    + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

    + Hospital Indemnity Insurance

    + 401(k) including match with pre and post-tax options

    + Paid Sick Time Leave

    + Legal and Identity Protection Plans

    + Pre-tax Commuter Benefit

    + 529 College Saver Plan

     

    Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

     

    **Posted by:** Kenny Edgerton

    Specialization:

    + Customer Support / Call Center / Client

    + Technical Support