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NY HELP Yes

Agency General Services, Office of

Title Office Assistant 2 - VID 200738

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade 09

Bargaining Unit ASU - Administrative Services Unit (CSEA)

Salary Range From $42641 to $52413 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Albany

Street Address 31st Floor, Corning Tower, ESP

City Albany

State NY

Zip Code 12242

Duties Description Duties include but are not limited to:• Provide advanced office support and serve as a lead contact for the Front Desk Team.• Manage a multi-line telephone system, screen calls, and resolve inquiries as appropriate.• Monitor and coordinate multiple shared mailboxes and electronic fax systems, ensuring timely follow-up and communication.• Oversee and distribute incoming program mail, documents, and correspondence, maintaining accurate tracking and organization.• Draft, review, and finalize various types of written materials, including reports, memos, and correspondence.• Serve as the central point of contact for onboarding activities, ensuring orientation, access, and documentation requirements are completed accurately and on time.• Act as the unit’s technology representative by coordinating equipment requests, system permissions, and resolving basic troubleshooting needs.• Supervise an Inclusive Internship Program participant, ensuring proper direction and workload support.• Efficiently utilize databases, Microsoft Office Suite, and program applications to support daily operations.• Organize, track, and maintain unit files and documentation.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:One year of clerical experience.ORApplicants may be appointed to this position if currently reachable on the appropriate eligible list for this title OR are a current New York State employee with one year or more of qualifying permanent service in a position allocated to Grade 7 or above and eligible for transfer under Section 70.1 of the Civil Service Law.NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.

Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.Notes:*There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period.At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/ZP

Telephone 518-473-5282

Fax 518-486-1631

Email Address [email protected]

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on Applying Please submit a resume and cover letter to [email protected] detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.