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Liquor Control Special Agent

Hybrid

Recruitment # 251015-0936PS-001

Location Hartford, CT

Date Opened 10/20/2025 12:00:00 AM

Salary $80,585 - $101,464/year

Job Type Open to Agency Employees

Close Date 10/27/2025 11:59:00 PM

Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)

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+ Introduction

The State of Connecticut (https://portal.ct.gov/) , Department of Consumer Protection (DCP) (https://portal.ct.gov/DCP) Liquor Control Division, is currently accepting applications for a full time Liquor Control Special Agent (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=0936PS&R1=undefined&R3=undefined) to support field investigations and coordinates with participating Liquor Control Agents.

What We Can Offer You:

+ Visit our new State Employee Benefits Overview (https://www.jobapscloud.com/CT/jobs/?b=Benefits) page!

+ Professional growth and development opportunities.

+ A healthy work/life balance to all employees (https://www.jobapscloud.com/ct/sup/EVPPDF123020.pdf) .

Position Details:

+ Monday - Friday *(Some nights and weekends required)

+ 40 hours/week

+ Hybrid work opportunity

+ Located at 450 Columbus Blvd, Hartford

The Role:

The Department is currently accepting applications for a Liquor Control Special Agent responsible for working in connection with the administration and enforcement of the Liquor Control Act and regulations of the Department and/or the Liquor Control Commission. DCP's Liquor Control Division is charged with protecting the health and safety of Connecticut citizens by regulating all persons and firms involved in the distribution, sale, and dispensing of alcoholic liquor in order to prevent sales to minors and intoxicated persons, guarantee product integrity, and ensure that licensed premises are safe and sanitary.

Includes but not limited to:

+ All functions related to the proper licensing of all credentials for permittees and applicants in the Liquor Control division

+ The investigation of alleged violations of the State Liquor Control Act, including sale of alcohol to minors and intoxicated persons, improper pricing and labeling, trade practice violations, and purchases of alcoholic liquor from prohibited entities

+ Collaboration with state and municipal law enforcement to conduct joint actions and provide strategies to enhance enforcement of underage drinking laws

+ Trainings or other education related to Connecticut liquor laws and regulations to police groups, federal agencies, civic and industry groups; and assisting with office‐related scheduling and duties

+ May be responsible for conducting field investigations and coordinating participating Liquor Control Agents as an acting supervisor

+ May be required to act as Liquor Control Supervising Agent.

+ May additionally need to assist in the training of new agents.

Our Mission:

The State of Connecticut, Department of Consumer Protection (DCP) is to ensure a fair and equitable marketplace as well as safe products and services for consumers in the industries that it regulates.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit (https://jobapscloud.com/CT/jobs/?b=KIT) for additional support throughout the recruitment process.

BEFORE YOU APPLY:

+ Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

+ Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.

+ Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

+ Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

+ Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing [email protected].

+ Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

+ Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

+ Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

+ Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!

+ Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

+ The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

+ Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Hayley Newhouse at hayley.newhouse ([email protected]) @ct.gov.

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Consumer Protection, Liquor Control Division this class is accountable for performing the most complex investigations in connection with the administration and enforcement of the Liquor Control Act and regulations of the Department and the Liquor Control Commission.

EXAMPLES OF DUTIES

+ Performs specialized related duties in conducting and coordinating various investigations including those with appropriate law or other enforcement agencies;

+ Conducts renewal inspections of existing premises;

+ Pre-approves plans for alterations and additions to permit premises;

+ Interviews principals, complainants, permittees, witnesses, etc.;

+ Conducts surveillance of suspect premises as required;

+ Examines corporate and financial records, personnel files, inventories, etc.;

+ Researches records and documents financial sources of businesses;

+ Determines nature and extent and cites violations of Liquor Control Act, building or fire codes;

+ Prepares comprehensive reports regarding investigations including evidence and documentation;

+ Assists in preparation of court cases;

+ Testifies in court and at hearings before Commission;

+ Provides information to the public concerning relevant agency, state and federal laws, regulations, policies and procedures;

+ Organizes and maintains complaint records and files;

+ Checks illegal advertisements within liquor industry including promotional programs and recommends appropriate action;

+ Acts as working supervisor for Liquor Control Agents and other personnel when leading special investigations such as violation of ownership, selling liquor to minors or outside of business hours, etc.;

+ Acts as liaison with other units and agencies concerning agency policies and procedures;

+ Trains new agents;

+ May confiscate liquor or related items;

+ Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

+ Considerable knowledge of

+ and ability to interpret and apply relevant agency policies and procedures;

+ relevant state and federal laws, statutes and regulations;

+ investigative methods and techniques;

+ Skills

+ interpersonal skills;

+ oral and written communication skills;

+ Ability to utilize computer software;

+ Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of experience in investigatory, technical or administrative work in the liquor industry or other related industry dealing with the general public.

NOTE: Related industry is interpreted as any business such as a restaurant, grocery store, pharmacy, etc. which would necessitate some familiarity with liquor statutes and regulations as well as health, sanitary, zoning and fire code regulations.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been as a Liquor Control Agent or Liquor Control Casino Agent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS

+ Experience conducting or overseeing Liquor Control Investigations.

+ Experience managing investigative case files with numerous witnesses and investigative documents, including but not limited to financial records, personnel documents, commercial records, and legal records.

+ Experience testifying at administrative hearings.

+ Experience utilizing electronic databases for investigative research.

+ Knowledge of the Liquor Control Act.

SPECIAL REQUIREMENTS

+ Incumbents in this class are subject to Section 30-4 of the Connecticut General Statutes states in part: "...no employee of the Department of Consumer Protection who carries out the duties and responsibilities of sections 30-2 to 30-68mm, inclusive, and the regulations enacted thereunder may, directly or indirectly, individually or as a member of a partnership or as a shareholder of a corporation, have any interest whatsoever in dealing in or in the manufacture of alcoholic liquor, nor receive any commission or profit whatsoever from nor have any interest whatsoever in the purchases or sales made by the persons authorized by this chapter to purchase or sell alcoholic liquor...".

+ Incumbents in this class are subject to work unscheduled hours.

+ Incumbents in this class may be required to travel.

+ Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

CHARACTER REQUIREMENTS

In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate will be made before persons are certified for appointment.

PHYSICAL REQUIREMENTS

+ Incumbents in this class must be in good health and must have and retain sufficient physical strength, stamina, agility, visual and auditory acuity to effectively perform the duties of the class.

+ Applicants may be required to pass a physical examination.

WORKING CONDITIONS

Incumbents in this class may be exposed to threatening situations in the conduct of investigations.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online