• Patient Financial Access Facilitator

    Robert Half Office Team (Orange, CT)


    Description Job Description As a Patient Access Financial Specialist, you will support patients by ensuring that all financial aspects of their care are managed effectively. You will play a critical role in optimizing patient satisfaction and ensuring seamless access to services. Key Responsibilities: Collaborate with patients to coordinate financial arrangements and discuss payment plans. Assist patients with registration, insurance verification, and pre-authorizations. Manage scheduling for appointments and services, ensuring accuracy and timeliness. Proactively address patient inquiries and concerns, delivering excellent customer service. Maintain compliance with healthcare regulations and company policies. Work efficiently using healthcare systems, with EPIC knowledge being a strong plus. Assist with other administrative duties as needed to support operational success.

     

    Qualifications and Skills Previous experience in healthcare or patient financial services. Strong customer service skills, with a compassionate and detail oriented approach. Exceptional organizational and multitasking abilities. Comfort with healthcare platforms such as EPIC is highly preferred. High attention to detail and accuracy in managing documentation and patient information. Proficiency in standard office software and systems. Requirements • Strong customer service skills with the ability to communicate effectively with patients and staff.

     

    • Proficiency in managing and scheduling appointments using multiple applications.

    • Knowledge of insurance verification processes and third-party payer requirements.

    • Familiarity with healthcare regulations and managed care protocols.

    • Ability to handle sensitive patient information with a high level of confidentiality.

    • Bilingual proficiency in English and Spanish is a plus.

    • Excellent organizational skills and attention to detail in maintaining accurate records.

    • Capacity to work efficiently in a fast-paced and sometimes demanding environment. TalentMatch®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .