• Ecommerce Manager

    Robert Half The Creative Group (Charlotte, NC)


    Description

    The Ecommerce Manager oversees the strategy, operations, and performance of digital sales channels to drive growth and deliver an exceptional online shopping experience. This role combines strategic planning, digital marketing, merchandising, and analytics to optimize conversion, retention, and revenue.

    Key Responsibilities:

    + Develop and execute the ecommerce strategy to meet revenue, growth, and customer engagement goals.

    + Manage day-to-day site operations, including product listings, promotions, merchandising, and content updates.

    + Collaborate with marketing, creative, and technology teams to ensure alignment across campaigns and platforms.

    + Analyze traffic, conversion, and customer data to identify trends and opportunities for improvement.

    + Oversee product catalog accuracy, inventory integration, and order fulfillment coordination.

    + Optimize the customer journey and checkout experience to maximize conversion and minimize friction.

    + Lead SEO, SEM, email, and paid media strategies in collaboration with marketing partners.

    + Monitor key performance metrics (sales, AOV, CAC, ROAS, etc.) and prepare regular performance reports.

    + Stay current on ecommerce best practices, emerging technologies, and competitor activity.

    Requirements

    Bachelor’s degree in Marketing, Business, or a related field.

     

    3–7 years of ecommerce or digital marketing experience.

     

    Strong understanding of ecommerce platforms (e.g., Shopify, Magento, WooCommerce, Salesforce Commerce Cloud).

     

    Proficiency in analytics and reporting tools (Google Analytics, Shopify Analytics, or similar).

     

    Experience with CRM, email automation, and digital ad platforms.

     

    Excellent project management, communication, and problem-solving skills.

     

    Innovation starts with people.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .