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Description

We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. In this role, you will play a key part in providing exceptional support to customers, ensuring their needs are met efficiently and with great attention to detail. This is an excellent opportunity to contribute to a dynamic organization.

Responsibilities:

• Deliver outstanding customer service by responding promptly to client inquiries and resolving concerns effectively.

• Accurately process customer orders, ensuring all details are correctly entered into the system.

• Prepare and provide detailed quotes to customers, ensuring clarity and accuracy.

• Collaborate with internal teams to ensure timely delivery of products and services.

• Maintain up-to-date records of customer interactions and transactions.

• Identify opportunities to improve customer satisfaction and suggest solutions to enhance service quality.

• Assist in managing and updating customer accounts as needed.

• Communicate product information and updates to customers in a clear and precise manner.

• Handle multiple tasks simultaneously while maintaining a high level of accuracy and efficiency.

Requirements • Proven experience in customer service, preferably in a manufacturing or related industry.

• Strong skills in order entry with a keen eye for detail and accuracy.

• Experience in preparing and delivering customer quotes.

• Excellent communication and interpersonal skills for effective client interactions.

• Ability to multitask and manage time efficiently in a fast-paced environment.

• Proficiency in using computer systems and software for data entry and customer management.

• Strong problem-solving abilities with a focus on customer satisfaction.

• A proactive attitude and the ability to work both independently and collaboratively.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .