• Customer Service Representative

    Robert Half Office Team (Pittsburgh, PA)


    Description

    We are seeking a friendly, reliable, and detail-oriented Retail Customer Service Representative in Sharpsburg, PA to join our team. The ideal candidate will assist customers with shipping, packaging, and a variety of business services while delivering outstanding service in a fast-paced retail environment. This would be a contract to hire job opportunity. Pay: $15-20 Hours: 40 hours a week, Monday - Friday. 8:30AM - 6PM.

    Responsibilities:

    Greet and assist customers in person, by phone, and via email

     

    Process shipments via FedEx, UPS, and freight carriers

     

    Provide packaging services, including custom packaging for fragile and high-value items

     

    Assist with notary, fingerprinting, and passport photo services

     

    Handle mailbox rental setup and access (physical and virtual)

     

    Process payments, print jobs, and other business services

     

    Maintain store cleanliness and organize supplies and inventory

     

    Learn and operate printing equipment as custom printing services expand

     

    Ensure compliance with all shipping, notary, and identification verification protocols

     

    Work collaboratively with a small team to meet customer needs efficiently

    Requirements:

    High school diploma or equivalent

     

    Prior retail, shipping, or customer service experience preferred

     

    Strong verbal and written communication skills

     

    Ability to multitask and remain organized under pressure

     

    Basic computer skills (MS Office, email, web-based platforms)

     

    Dependable and punctual with a professional attitude

     

    Willingness to learn new systems and services

     

    Notary Public certification or willingness to obtain (preferred)

     

    Ability to lift packages up to 25lbs

     

    Requirements • Previous experience in call center or customer service roles.

     

    • Proficiency in handling inbound and outbound calls.

    • Familiarity with order entry systems and processes.

    • Knowledge of shipping procedures with FedEx and UPS.

    • Strong communication skills, both verbal and written.

    • Ability to multitask and prioritize in a fast-paced environment.

    • Detail-oriented with a focus on accuracy and efficiency.

    • Willingness to complete fingerprinting requirements as needed. TalentMatch®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .