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Team Lead Detailer
- Lithia & Driveway (Minneapolis, MN)
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Dealership:L0805 Audi Minneapolis
Audi Auto Salon
If you have the drive to perform, exceed and excel… then we want you to come work with us. Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
+ Shift: Evenings (11:00AM-7:00PM)
+ This is a hourly rate position/ production bonus that is also eligible for short-term and/or long-term incentives as part of total compensation, which includes: $22 hourly with a production rate between $5-$7
Team Lead Detailer Responsibilities:
As an Lead Detailer you will be responsible for the interior and exterior cleaning of vehicles according to company standards and applicable safety measures.
+ Produce billable labor on the vehicles brought into the Service Department for detail.
+ Dispatch work to all the group members in a fair and equitable manner.
+ Maintain a high standard of quality workmanship for the labor performed by every group member.
+ Detailer Staff Recruiting, Training and Development.
+ The Group Leader is responsible for production and quality control.
+ Ensure their detailers are properly trained and have the breadth of experience necessary to cover customer needs.
+ Customer Engagement.
+ Resolve customer requests, questions and concerns in a professional, friendly, and prompt manner.
+ Ensure that all manufacturer and dealership policies and procedures are followed.
+ Responsible for cleaning of the exterior and interior of the vehicle.
+ Clean engine and engine compartments.
+ Responsible for preparation and applications of vehicle protection packages.
+ Restoring appearance of vehicles to new or like-new condition to the best of your ability.
+ Receive customer vehicles as directed.
+ Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers.
+ Receive, communicate and hold staff accountable to policy and procedure requirements and updates.
Qualifications:
+ Prior detailing experience preferred. (Lead)
+ A team player who is focused on providing exemplary customer service.
+ Ability to multi-task in a fast paced work environment.
+ Strong organizational skills and communication skills
+ Acceptable driving record and a valid driver's license in your state of residence
Why Join the Auto Salon?
+ Work with a premium automotive brand in a state-of-the-art facility
+ Competitive compensation based on performance
+ Ongoing manufacturer training and support
+ Strong team culture and commitment to technician development
+ Competitive pay
+ Medical, Dental and Vision Plans
+ Paid Holidays & PTO
+ Short and Long-Term Disability
+ Paid Life Insurance
+ 401(k) Retirement Plan
+ Employee Stock Purchase Plan
+ Lithia Learning Center
+ Vehicle Purchase Discounts
+ Wellness Programs
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