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Sales Support Administrator

Job Description

This is a full-time, 100% on-site position within a small office environment. We are adding to our team and looking for a proactive and detail-oriented Sales Support Administrator to assist Account Managers with back office work and day-to-day customer support needs. This role is not just task-oriented; it requires someone who can provide innovative solutions and work effectively with the sales team. Strong computer skills are essential, as you will navigate between five different systems daily. This position offers growth opportunities to move into an Account Manager role.

Responsibilities

+ Support three Account Managers with customer needs and assist other account managers based on work volumes.

+ Enter customer orders and quotes into the computer system and process Return Authorizations.

+ Research and follow up on customer orders, including making occasional phone calls to supplier partners, corporate office teams, and customers.

+ Obtain Proof of Deliveries from customers and ensure open order reports are current.

+ Work extensively in Microsoft Excel for order entry and reporting purposes.

+ Perform general clerical tasks such as email and phone correspondence and filing.

+ Research products not currently in the sales portfolio.

+ Enter, process, and maintain quality event records and follow up with customers regarding Accounts Receivable when needed.

+ Demonstrate a positive attitude, be a self-starter, and work independently and as part of a team.

+ Exhibit strong attention to detail and ensure quality is maintained.

+ Communicate effectively with strong phone and interpersonal skills.

+ Embrace challenges and demonstrate problem-solving skills.

Essential Skills

+ Previous sales experience, including retail, for a minimum of 1 year.

+ Experience working with the general public.

+ Strong computer skills and ability to navigate multiple screens, with at least 1 year of experience.

+ Proficiency in Microsoft Excel with a minimum of 2 years of experience.

+ Administrative and order entry experience for at least 1 year.

+ Strong attention to detail in previous roles, with a minimum of 1 year of experience.

+ Excellent customer service skills, comfortable with phone and sales work.

Additional Skills & Qualifications

+ Motivated individuals who show drive and energy in interviews.

+ Interest in process improvement and proactive problem-solving.

+ Ability to work well with a sales team and provide solutions beyond task completion.

Work Environment

This position requires working 100% on-site, with initial training conducted virtually. The role supports a team of salespeople in a small office environment. The work schedule is first shift, Monday through Friday, from 8:00 AM to 4:30 PM, totaling 40 hours per week. This opportunity offers a small team atmosphere within a large company, providing room for growth into a Sales role and a stepping stone for new hires to learn about company logistics.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Des Moines,IA.

Application Deadline

This position is anticipated to close on Nov 3, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.