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Description

The Executive Director, Demand Planning & IBP Excellence serves as a strategic leader responsible for shaping, deploying, and continuously elevating the global demand planning and Integrated Business Planning (IBP) capabilities across The Estée Lauder Companies’

This role drives end-to-end alignment between demand, supply, and financial planning processes, embedding a disciplined IBP operating model that enhances forecast accuracy, agility, and decision-making across all regions and brands.

Acting as a transformation leader, the Executive Director partners cross-functionally with brands, regional, and affiliate leadership—as well as IT, Finance, and Supply Chain—to institutionalize world-class planning practices, tools, and performance management routines that unlock business value and operational excellence

The role focuses on process standardization, capability building, continuous improvement, change management and adoption within demand planning, enabling enhanced forecast accuracy, agility, and value creation across the supply chain. The incumbent partners closely with regions and affiliates, brand supply chain teams, and IT stakeholders to embed standardized ways of working and optimize system utilization to deliver business performance targets.

Key Responsibilities:

+ Own and evolve the global demand planning and IBP framework, ensuring alignment with enterprise strategic priorities and planning maturity objectives.

+ Define the global vision, roadmap, and governance for IBP capability enablement, including process standardization, operating cadence, and performance accountability.

+ Define, monitor, and continuously enhance IBP performance KPIs (e.g., forecast accuracy, bias, service levels, inventory turns, and plan adherence) by mentoring and upskilling regional and affiliate planning leaders to drive consistency, analytical rigor, and strategic foresight

+ Act as the executive sponsor for system enablement and process digitalization efforts (SAP, o9, Power BI, advanced analytics).

+ Establish global planning performance dashboards and governance routines to ensure accountability, transparency, and business alignment

+ Act as a process guardian for the Integrated Business Planning (IBP) framework, supporting the synchronization of demand, supply, and financial planning.

+ Serve as the primary business interface to Global IT, ensuring technology and processes are fully synchronized with business needs

+ Facilitate change management and adoption across diverse markets, promoting a culture of continuous improvement.

Qualifications

+ 10 + years in demand-planning / fulfilment roles, with 5 + years leading continuous improvement or process-excellence projects in a multi-site, multi-region environment

+ Deep functional expertise in Demand Planning and forecasting, IBP, inventory optimization

+ Advanced proficiency in IBP tools (SAP, o9,…) and data‑visualisation (Power BI)

+ Change-agent mindset, strong workshop facilitation, crisp written process documentation, ability to influence across functions and cultures

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].