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About the Metropolitan Museum of Art

The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in two iconic sites in New York City—The Met Fifth Avenue and The Met Cloisters. Millions of people also take part in The Met experience online.

Since its founding in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. We are committed to fostering a collaborative and respectful work environment with a staff as diverse as the audiences we engage. Our staff members are art lovers who are passionate about working toward a common goal: creating the most dynamic and inspiring art museum in the world.

At The Met, every staff member – from security officers to researchers to scientists and beyond – lives by our core values of respect, inclusivity, collaboration, excellence, and integrity.

Respect: Engage one another with collegiality, empathy, and kindness, always.

Inclusivity: Ensure that all are and feel welcome and valued.

Collaboration: Reach across boundaries to exchange ideas and work together toward our shared mission.

Excellence: Lead the cultural world in quality and expertise—and inspire curiosity and creativity.

Integrity: Hold ourselves to the highest moral standards, admit when we fall short, and then evolve.

GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:

Reporting to the Senior Manager, Security Operations, the Administrator provides critical administrative and operational support to the Chief Security Officer (CSO), Deputy Chief Security Officer (DCSO), and the Security Team. You will ensure the seamless and efficient functioning of the Security and Badging office and serves as the primary point of contact for projects related to buildings, construction, resource management, inventory control, and budget planning. You will build and maintain key relationships with stakeholders across the institution, to advocate for the needs and priorities of the CSO and Security Department. Additional duties will be assigned by the Senior Manager, Security Operations.

PRIMARY RESPONSIBILITIES & DUTIES:

+ Manage Chief Security Officer’s and Deputy Chief Security Officer’s calendars, coordinate internal and external meetings, and ensure timely follow-up on priorities.

+ Draft, edit, and format correspondence, reports, and presentations with a high level of accuracy and professionalism.

+ Serve as a liaison between the CSO and Museum departments, including the Director & CEO Office, Office of the COO, General Counsel, Human Resources, and Management Team.

+ Facilitate communication with external partners such as law enforcement agencies, emergency services, and private security firms.

+ Support the CSO in fostering a culture of preparedness, responsiveness, and collaboration across the institution.

+ Arrange travel and accommodations for the CSO, DCSO, prepare detailed travel itineraries, and oversee expense reports related to travel as well as other general expenses for reimbursement.

+ Provide administrative support for security audits, risk assessments, and policy development.

+ Monitor timelines and deliverables for strategic initiatives led by the CSO.

+ Manage the logistical support for meetings, presentations, events and programing by developing agendas, coordinating presentation decks, and writing talking points to ensure smooth operation.

+ Provide comprehensive administrative support to the Security Department, including preparing materials for Board presentations, executive briefings, and institutional reports; monitoring and triaging emails; managing calendars; scheduling appointments; escorting guests; answering calls; drafting correspondence; and coordinating deliveries all while maintaining strict confidentiality.

+ Review and update existing Security Department policies and guidelines to ensure accuracy and relevance.

+ Act as the Security Department’s Procurement Ambassador, responsible for processing purchase requisitions, monitoring Purchase Order issuance, ensuring prompt invoice payment, and serving as the point of contact between Procurement/Finance and Security.

+ Maintain and update departmental contact lists and support documentation management as needed.

+ Organize and coordinate uniform and suit fitting sessions for supervisors.

+ Assist the Badging Office and provide backup support as needed.

+ Manage the Security Department’s Lost and Found program, ensuring proper documentation and disposition of items.

+ Initiate and track JIRA work orders for internal projects and maintenance tasks, coordinate with Technology/Help Desk to resolve related requests, and support Security Department special projects and initiatives.

+ Create, maintain, and update Security Department SharePoint sites to ensure accessibility and accuracy of information.

+ Available to work evening and weekend hours as needed

+ Other related duties as assigned

REQUIREMENTS & QUALIFICATIONS:

+ Bachelor's degree or equivalent experience required.

+ Excellent written and oral communication skills and proven ability to work well in a complex, production-oriented, deadline-driven department.

+ Excellent organizational skills, detail oriented, and ability to manage multiple tasks simultaneously.

+ Must be able to interact and communicate effectively with all levels of Museum staff, as well as members of the Board of Trustees and other Board Committees, VIPs, donors, visitors, and guests.

+ Demonstrated experience working independently to resolve discretionary problems, and prioritize needs in a thoughtful and strategic manner.

+ Demonstrated successful project management and coordination experience.

+ Knowledge of software programs for managing projects, schedules, and budgets; strong quantitative skills.

+ Demonstrated experience operating with a high-level of discretion when working with confidential information and materials.

+ Thorough proficiency in Microsoft Word, Outlook, PowerPoint and Excel and willingness to learn new computer programs required.

+ Good judgment, clear decision-making, appropriate initiative and professional conduct

COMPENSATION RANGE:

+ Pay Range: $90,000.00 - $95,000.00 / Annually

The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

Visa Sponsorship

Visa sponsorship is not available for this position.

Location Requirements

At time of employment, employees are expected to be located within commuting distance of the Museum. “Commuting distance” means that they are located in one of following states: New York, New Jersey, Connecticut, or Pennsylvania (the “Tri-state and PA” areas), and be able to commute to and from the Museum in a single day.

Benefits Offerings

The Museum provides competitive compensation, and generous benefits and perks for all eligible employees. Note: Benefits Offering may differ based on Employee Status.

+ Medical, dental, vision and life insurance

+ 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match

+ Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays

+ Long-term disability coverage

+ Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)

+ Commuter benefits (pre-tax income for parking or mass transit expenses)

+ Free financial-planning services

+ Financial assistance for relevant coursework, seminars, and training programs

+ 25% discount for staff in Museum shops

+ A subsidized staff cafeteria

+ Access to the Museums Council pass, which grants free admission to various museums and cultural institutions

We recognize that it is highly unlikely that someone meets 100% of the desired attributes for a role. If much of this job description describes you, then please apply for this role.

The Met is committed to the full inclusion of all qualified individuals. As part of this commitment, The Met will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed in this process, please contact [email protected] .

The Metropolitan Museum of Art provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment.