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Case Management Specialist

Adaptive Construction Solutions - Houston, TX, United States

Case Management Specialist

Salary Range: $54,000 - $55,000 per year plus full benefits

Department: Government ProgramsReports To: Participant CoordinatorPosition Type: Full-TimeFLSA Classification: Exempt

Job Summary:

The Case Management Specialist plays a crucial role in empowering Program participants by fostering long-term career success, identifying and addressing employment challenges, and enhancing overall economic stability. This position is responsible for developing and implementing individualized employment plans tailored to participants' unique needs, abilities, and interests. The Case Management Specialist will help facilitate access to occupational training, supportive services and employment opportunities. Through a client-centered approach, strength-based model, the Case Management Specialist will support participants' success, continuously refining strategies and resources to improve employment outcomes.

Key Responsibilities:

Participant Support & Case Management:

+ Manage an assigned caseload, ensuring participants receive necessary support for employment and training success.

+ Conduct enrollments and assessments in compliance with grant requirements.

+ Develop and implement individualized employment plans tailored to participant training and employment goals.

+ Provide guidance on job readiness, career development, and skills training opportunities.

+ Recommend and refer participants to community resources

+ Identify and provide support services to remove impediments that hinder participants' economic mobility.

+ Ensure ongoing mentorship and coaching for job retention and wage progression.

+ Maintain accurate documentation and case records in the case management system.

Program Coordination & Compliance:

+ Collaborate with local workforce development staff and community partners to connect participants with career, employment, and other needed resources.

+ Ensure adherence to program policies, grant guidelines, and compliance standards.

+ Track and report key program performance metrics, including job placements, earnings, and credential attainment.

Administrative & Data Management:

+ Input participant data and documentation requirements into the case management systems.

+ Maintain and organize participant records with confidentiality and compliance with PII regulations.

+ Assist with documentation, reporting, and performance tracking.

Required Skills & Competencies:

+ Time Management: Ability to prioritize tasks, manage caseloads, and meet deadlines.

+ Communication: Strong written and verbal communication skills to interact effectively with participants, colleagues, and leadership.

+ Problem-Solving: Analytical and critical thinking skills to develop solutions and assist participants effectively.

+ Technology Proficiency: Experience with case management systems, data entry, and office software (Microsoft 360, HMIS, Crelate, Adobe, PandaDoc, RingCentral, etc.).

+ Organizational Skills: Strong attention to detail in managing records, tracking participant progress, and ensuring program compliance.

+ Adaptability & Flexibility: Ability to adjust to evolving client needs, policies, and organizational changes.

+ Ethical Decision-Making: Commitment to ethical standards, confidentiality, and professionalism.

+ Client Relationship Management: Ability to build rapport and establish trust with participants.

Qualifications:

+ Associate's degree in social work, Human Services, Psychology, or a related field preferred.

+ Minimum of 2 years of career services, case management, workforce development, or human services experience.

+ Experience working with veterans in training and employment programs and who face employment barriers.

+ Familiarity with workforce development programs, grant-funded initiatives, and compliance standards.

Posted On: Monday, October 20, 2025