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Position Title: Data Analyst, Performance Measurement Improvement

Grade: L

Job Code:

Reports To: Senior Director, Performance Measurement and Population Health Analytics

Position Summary:

As a core member of the Performance Measurement and Population Health Analytics team, the Data Analyst supports analytic activities associated with BCBSMA’s goal to improve the health care delivery and health outcomes among BCBSMA consumers and their communities. The position will be responsible for providing analytic support to measure healthcare quality and physician practice patterns, identify high risk populations and improvement opportunity, a nd deliver actionable insight for the cross functional teams to design effective, segment-specific communication and intervention strategies.

Primary Activities and Responsibilities:

+ Supports the overall organization’s efforts in measuring health care utilization, clinical outcome, and patient experience. Identifies improvement opportunities through analytics to help establish BCBSMA as a market leader in the pursuit of quality, affordable health care and unparalleled consumer experience.

+ Provides analytic support for both exploratory and production responsibilities in support of the ongoing work

+ Translates business questions into analytic hypotheses, data needs, and reporting requirements. Summarizes the analytic findings for business partners.

+ Generates and tests working hypotheses, aggregates, and mines data, conducts analyses, and extracts actionable results

+ Develops a deep understanding of our internal data systems and develops collaborative relationships across teams

+ Focuses on continuing to evolve and enhancing the state of analytic evaluation and reporting capabilities on key healthcare metrics

Education/Relevant Experience:

+ Bachelor’s degree in public health, statistics, econometrics, applied math, or other quantitative fields is required. Advanced degree preferred.

+ At least one year experience in healthcare analytics preferred.

+ Experience with SAS, SQL, R, Python or other coding tools.

+ Experience with data visualization tools, like Tableau or Power BI, preferred

Qualifications (Knowledge, skills, and abilities):

+ Analytically minded and detail oriented

+ Knowledge of statistical methods, and experience in applying analytical methodologies

+ Excellent written and verbal communication skills, with the ability to concisely present issues, analytical planning, and recommendations

+ Effective relationship building skills both internally and externally within an organization with a variety of constituencies.

Goal orientated, highly productive and committed to results both as an individual contributor and as a team player

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

Salary Range: $67,410.00 - $82,390.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.