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SNAP Payment Accuracy Specialist

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SNAP Payment Accuracy Specialist

Salary

$58,872.00 - $76,536.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

IHA 07392 10/09/2025

Department

Colorado Department of Human Services

Division

OES (Office of Economic Security)

Opening Date

10/20/2025

Closing Date

11/3/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

1575 Sherman St, Denver, CO 80203, USA

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

[email protected]

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

*THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS*

Please note: This recruitment may be used to fill multiple vacancies.

Opt in below to receive text message updates on CDHS recruiting events!

CDHSCareers

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!

About this Unit:

The Food and Energy Assistance Division is responsible for the administration of several major Federal programs such as the Supplemental Nutrition Assistance

Program (SNAP), Electronic Benefit Transfer (EBT) program, Food Distribution Programs (FDP), the Summer Electronic Benefit Transfer (S-EBT) program and the Low

Income Energy Assistance Program (LEAP) and associated support systems and subprograms that address food and energy needs for Coloradans. In a state-run,

county-administered system, this unit is responsible for the oversight of county operations. Specifically, the Performance Team unit creates, implements, and

monitors the application of policy, procedures, and rules for SNAP. The unit is also responsible for performing comprehensive management evaluations of local

operations, SNAP issuance accountability and monitoring, performance evaluation through data analysis, and monitoring participation, performance improvement

planning and implementation.

Description of Job

Please Note: * Hybrid Position with a minimum of 2 required in-office days @ 1575 Sherman St . *

These requirements are subject to change.

This position is responsible for the completion of regular quality reviews of county SNAP eligibility determinations, monitoring quality, accuracy, and compliance through

the reviews. Through SNAP case reviews, this position assists with the identification of common trends, strengths, and weaknesses of accuracy and timeliness of county SNAP

eligibility determinations to help inform state and county-level corrective action. The position coordinates internally with other SNAP Team members and with County

staff to devise strategies for improving SNAP quality, accuracy, and compliance. The 6 State Of Colorado Position Description 07/2025 position provides mentoring and support to the Counties to educate and assist with improving SNAP quality, accuracy, and compliance.

Primary Job Duties:

+ Conduct Reviews of SNAP Eligibility Determinations

+ County Support

+ Corrective Action Plan and CBMS Recommendations

+ All other duties as assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Important Note: Please review your application to ensure completion. For the most equitable applicant experience, CDHS' hiring teams consider only the contents of your application to determine meeting minimum qualifications and for the comparative analysis process. Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. . Volunteer work or a related type of experience may be used to meet the qualifications, but it must be clearly documented. It is paramount that in the experience portion of the application, the applicant describes the extent to which they possess the education, experience, competencies, and background as they relate to the duties outlined in the job announcement. Your application must clearly document this experience , and the supplemental questions must be answered. Answers such as "N/A," "In Cover Letter," or "See Resume" will not be accepted.

Experience Only:

Six (6) years of relevant experience in SNAP eligibility determination in Colorado (including, in that experience, at least one (1) year of experience navigating the Colorado Benefits Management System [CBMS])

OR

Education and Experience:

A combination of related education with at least two (2) years of experience in SNAP eligibility determination in Colorado (including at least one (1) year of experience navigating CBMS) equal to six (6) years.

Preferred Qualifications:

+ Strong attention to detail

+ Strong organizational skills

+ Familiarity with the general domain of policy and regulatory documents; experience using State and Federal regulations and statutes

+ Strong reading comprehension (ability to consistently search for, and identify, relevant guidance in policies and regulatory documents)

+ Demonstrated ability to carefully compare written instructions (e.g. regulatory documents) with outputs (e.g. case outcomes) to determine whether outcomes comply with requirements

+ Strong written communication skills (sensitively and correctly transmitting details about identified errors to a variety of audiences who will have varying degrees of familiarity with the subject area)

+ Technical proficiency adequate to independently undertake day-to-day operational tasks (e.g. independently take steps to connect to Internet, launch software, participate in virtual meetings, organize digital files, complete standard business tasks in Microsoft Office products, complete standard business tasks in Google Workspace)

+ Relevant years of State service should be considered as a preferred qualification to be used to determine the top candidates on the referral list. (Partnership agreement 10.1.)

Conditions of Employment:

+ Must pass a Name Check Only Background ALL CDHS employees (non-direct contact): This position will have NO direct contact with vulnerable persons. Name check only includes: CBI check (no fingerprints), Colorado Court Database check, and Medicare Fraud Database

+ Motor Vehicle Record Check: This position will drive a state-owned vehicle, either in an ongoing capacity while performing their normal day-to-day job duties, OR

on occasion for trainings/meetings/client visits/etc.

+ This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.

+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

- Disclose that information on the application.

- Explain why the prior termination or resignation should not disqualify you from the current position.

- Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination, and failure to provide this information will disqualify the applicant from future State employment with CDHS.

APPEAL RIGHTS:

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board (https://spb.colorado.gov/) website.

+ You or your representative must sign and submit the official appeal form for review.

+ You can find the official appeal form here (https://spb.colorado.gov/sites/spb/files/documents/Consolidated%20Appeal%20-%20Form%20-%202025.pdf) .

+ You must be deliver the official appeal form to the State Personnel Board:

+ By email ([email protected]), or

+ Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or

+ Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

+ Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact the State Personnel Board for assistance:

+ At (303) 866-3300, or

+ Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules (https://spb.colorado.gov/board-rules) webpage.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please [email protected]

About Us:

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high-quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS . In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

+ Medical (https://dhr.colorado.gov/state-employees/state-employee-benefits/medical-benefits) and dental (https://dhr.colorado.gov/state-employees/state-employee-benefits/dental-insurance) health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage (https://dhr.colorado.gov/state-employees/state-employee-benefits/disability-insurance)

+ 11 paid holidays per year plus vacation and sick leave

+ State of Colorado Employee BenefitHub Resource Center (https://stateofcolorado.benefithub.com/app/home)

+ Employee Wellness program

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

+ *Some positions may qualify for the Public Service Loan Forgiveness Program (https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs) .

Our Values:

+ We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.

+ Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

+ We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

+ Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

+ We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

+ Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations:

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected] .

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Toll Free Applicant Technical Support (https://cdhs.colorado.gov/information-for-job-applicants#technical-support)

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).

Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

+ Yes

+ No

02

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

03

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

04

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ This information is available to me and I have read this information.

+ I am unable to access the links with this information on the job posting. (If you select this option, please reach out to the recruiter listed on this job posting so this information can be sent directly to you).

05

Please describe your experience determining eligibility for SNAP. What was your specific role? What kinds of SNAP-related tasks were you responsible for? How would you describe your level of comfort with SNAP policies?

06

Please describe your experience utilizing the Colorado Benefits Management System (CBMS).What kinds of actions did you take in CBMS? How would you describe your level of comfort navigating CBMS?

07

Please describe a time when you recognized that something in your workplace, school, or community could be improved and took steps to improve it. Please explain: The problem you noticed; The steps you took to improve the situation, and The outcome of your efforts.

08

Please describe your experience reviewing others’ work for accuracy. What types of work have you reviewed? How many years of experience do you have in conducting reviews?

09

Please describe your experience reviewing regulations and/or policies and/or statutes. How much experience do you have in this area? What subject matter is your experience related to?

Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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