"Alerted.org

Make a Meaningful Impact at UPMC Hillman Cancer Center - Office Assistant (Full-Time, Greensburg, PA)

Are you ready to make a difference in the lives of cancer patients? Look no further! UPMC Hillman Cancer Center is excited to offer a full-time opportunity for an Office Assistant to support our high-volume, multi-physician medical oncology practice in Greensburg, PA.

Why Choose Us?

+ Purpose-Driven Work: Play a vital role in scheduling and managing patient appointments, ensuring timely and compassionate care.

+ Work-Life Balance: Enjoy a Monday-Friday daylight schedule-no evenings, weekends, or holidays.

+ Supportive Culture: Our patients are like family. They could go anywhere, but they choose us. We foster a welcoming environment with free parking, celebration days, Jean Days, Fun T-Shirt Days, and Food Truck Days-just to name a few!

What We're Looking For:

We're seeking a candidate who thrives in a fast-paced, patient-focused environment and brings the following:

+ Excellent Customer Service Skills - a must!

+ Proficiency in Microsoft Office Suite including Excel, Teams, Outlook

+ Experience with Epic (preferred)

+ Detail-oriented multitasker who can function effectively in high-stress situations

+ Friendly, positive attitude with a self-motivated, quick-learning mindset

+ Previous experience in a high-volume practice (preferred), with the ability to handle 130+ patient check-ins per dayIdeal Candidate: If you have prior experience in an outpatient medical office, are comfortable with high call volumes, and have a strong grasp of electronic medical records and medical terminology, we want to hear from you!

Make an impact. Build your career. Apply today and become part of a team that truly makes a difference.

Responsibilities:

+ Verify necessary information and records in the medical record and computerized scheduling system.

+ Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.

+ Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

+ Maintain clean, orderly waiting area including beverage area and reading materials.

+ Prepare patient charts for upcoming appointments.

+ Answer telephone, screens calls, takes messages, and provides information.

+ Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

+ Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.

+ Answer questions regarding patient appointments and testing.

+ Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.

+ Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

+ High school diploma or GED is required.

+ 1 year work experience, preferably in a medical office setting.

+ Knowledge of medical terminology preferred. Word processing and computer experience preferred.Licensure, Certifications, and Clearances:

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran