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UPMC Hillman Cancer Center is hiring a full-time Office Assistant II to join our Radiation Oncology Department at the UPMC Divine Providence campus.

This is a day shift position, Monday through Friday, with no weekends or holidays, offering a consistent 40-hour work week.

Responsibilities:

+ Verify and update patient information in the medical record and scheduling system; prepare charts for upcoming appointments.

+ Complete necessary paperwork, including encounter forms and referrals; generate billing information using the computer system.

+ Maintain a clean and welcoming waiting area, including beverage and reading materials.

+ Greet and register patients promptly and courteously; provide directions and instructions as needed.

+ Answer questions regarding appointments and testing; perform check-in and check-out procedures.

+ Assist with inpatient billing processes.

+ Support physicians with transcription and dictation concerns; review documentation for accuracy.

+ Process medical records release requests in accordance with policy.

+ Monitor office supply levels and assist with ordering and inventory management.

+ Maintain and update physician schedules; ensure accurate patient scheduling and appointment confirmations.

+ Answer and screen phone calls, take messages, and provide information in a professional manner.

+ Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely manner.

+ Use the financial management system to schedule appointments, verify information, enter charges, collect and reconcile co-payments.

+ Coordinate, schedule, and reschedule patient appointments; relay messages to staff and providers as needed.

+ High school diploma or GED

+ Three years of work experience, preferably in a medical office setting.

+ Knowledge of medical terminology preferred.

+ Word processing and computer experience required.Licensure, Certifications, and Clearances:

+ ACT 34UPMC is an Equal Opportunity Employer/Disability/Veteran