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ESFM

Position Title: REGIONAL MANAGER

Salary: $100,000 - $150,000

**Pay Grade:** 18

**Other Forms of Compensation:** None

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance&Engineering, ESG Programming, Laboratory Support Services, Janitorial&Industrial Cleaning, Landscaping&Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil&gas and manufacturing markets.

_This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]._

JOB SUMMARY

The **Regional Manager** will be the leader to the account for Compass One. In the eyes of the client, this is the person that best represents our company. Extremely strong communication, organizational and time management skills are essential for success in this position.

The Regional Manager will be the leader to the account for Compass One. In the eyes of the client, this is the person that best represents our company. Extremely strong communication, organizational and time management skills are essential for success in this position.

Essential Duties and Responsibilities:

Achieve Budget/Financial Responsibilities

Develops financial forecasts and balances programs and resources for account(s)

Responsible for attainment of financial goals for the account(s).

Responsible for accuracy and timeliness of financial data and statistics.

Reviews and analyzes financial statements, weekly operating reports and other financial results.

Monitors and audits the accounting and control process within the account(s).

Customer Relations

Maintains and supports client satisfaction at a level that ensures account retention.

Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner.

Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.

Promotes client awareness of program alternatives and the availability of corporate resources.

Monitors and ensures compliance with the provisions of client contracts.

Assist in customizing programs to meet each account's unique needs as required.

Monitors client communications effectiveness including communicating the benefits of maintaining Eurest Corporate Services as the services management provider.

Assist in developing and/or monitoring a district/unit business plan and reporting to clients as needed.

Operation Excellence

Increases regional revenue and/or operating profit contribution by promoting and monitoring the building of services and creating other opportunities for growth.

Maintains an awareness of the competition and market conditions internal and external to the accounts and districts.

Coordinates with other functional areas the resale (reassessment and rebid) process.

Promotes and leverages Eurest Corporate Services resources to maximize advantage throughout the region.

Identifies and recommends new sale opportunities.

Responsible for approval of the costing in the sales/survey process.

Active involvement with sales vice president and/or sales directors in the bid and selling process as required.

Evaluate and justify supplies, equipment and purchases as needed.

Plan, organize, direct, coordinate and supervise functions and activities of the department

Establish work standards and work flow.

Establish and implement policies and procedures for departmental operations.

Demonstrates and promotes corporate culture, values and management philosophy.

Demonstrates a proactive and enthusiastic attitude in striving for and meeting all business goals and objective.

Recognizes the importance of effective leadership in meeting and targets set forth in the region's performance plan.

Recognizes the need for and demonstrates good communication and listening skills with clients, customers and employees.

Visit each district and selected accounts on a regular basis to ensure that a sharing and exchange of ideas and experiences occurs.

QUALIFICATIONS

Responsible for productivity and staffing that is appropriate to the account(s)

Participate in the human resource planning process to support implementation of human resource strategies and tactics including proper staffing levels

Responsible for selection of management personnel, as required

Maintain and develop job descriptions for department staff

Responsible for implementation of an effective employee relations program through the region

Encourages employee creativity and innovation

Provides recognition for employee when programs are implemented with success

Responsible for compliance with all human resource policies and procedures by all employees within the region

Responsible for correct and fair wage and benefit administration

Provides opportunities for advancement and other developmental experiences for successful managers and maintains a succession plan

Encourages staff to participate in education program

Coaches and counsels managers as needed; provides continuous feedback on performance and applies appropriate developmental tools to assist in their individual growth.

Administration

Responsible for implementation and effectiveness of programs in each district for compliance with corporate and division standards.

Takes necessary actions to ensure that all corporate quality and service standards are met.

Ensures compliance with all regulatory agencies.

Responsible for monitoring compliance with the agreed upon corporate and divisional marketing programs.

Education, Training and Experience:

Required

Bachelor’s Degree or equivalent combination of education and experience.

5 Years B&I experience

Preferred

Facilities Management Certification (FMC)

Apply to ESFM Services today!

_ESFM is a member of Compass Group USA_

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Associates at ESFM are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

+ Paid Parental Leave

+ Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_ESFM.pdf) for paid time off benefits information.

Req ID:1474783

ESFM

Julia Wilkinson