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Northern Light Acadia Hospital

Department: Psychiatric Unit

Position is located: Acadia

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 8:00 AM to 4:30 PM

Summary:

The Inpatient Clinical Manager is a member of the Interdisciplinary team that works under the direction of the VP of Clinical Excellence and Innovation. The primary role of this position is to develop and ensure that individual and group therapy services, structured rehabilitative programming, and daily unit activities are therapeutically effective, evidence-based, and aligned with regulatory and accreditation standards. The Clinical Manager leads a multidisciplinary team—including therapists, clinical associates and program staff—focused on stabilizing patients, promoting recovery, and enhancing functional outcomes. This role also plays a critical part in clinical supervision, program and policy development, performance improvement, and fostering a safe, structured, and therapeutic milieu that is aligned with Acadia’s Unified Philosophy of Care.

Responsibilities:

+ Ensures the delivery of comprehensive individual and group therapy services in accordance with treatment plans and best clinical practices.

+ Manages Clinician productivity, while providing case consultation, clinical reviews and making recommendations for interventions with complicated and repeating clients.

+ Manages Clinical Associate productivity, while providing guidance on complicated dispositions.

+ Ensures assessment, treatment planning, and discharge planning on all patients served is completed according to regulations, Hospital/Healthcare policies and client/family perceptions of needs. Ensures documentation includes clear, concise communication of updated diagnoses, progress towards recovery, and treatment recommendations to patient and patient’s primary care provider.

+ Develops and oversees implementation of department hiring process, orientation for new clinicians and unit programming staff.

+ Designs, implements, and evaluates daily structured programming that supports patient engagement, recovery goals, and psychosocial functioning consistent with the Unified Philosophy of Care. Ensures programming is delivered consistently across all units 7 days per week.

+ Facilitates onboarding, training, and continuing education opportunities to promote clinical excellence and staff retention.

+ Completes of Employee evaluations in timely manner.

+ Identifies areas of improvement and growth for group programming, unit processes, and policy in collaboration with unit leaders.

+ Collaborates with LPs, nursing staff, case managers, and other disciplines to coordinate integrated, patient-centered care and to monitor program effectiveness, patient satisfaction, and clinical outcomes.

+ Champions patient rights, trauma-informed care, and recovery-oriented treatment approaches.

+ Establishes and maintains program practices that facilitate consistent communication and collaboration with Acadia Hospital programs, community provider systems and contracted entity providers.

+ Extends Opportunities for employees to enhance professional, leadership and supervisory skills.

+ Ensures department-wide, consistent and appropriate use of approved, validated screening tools, including risk assessment as required.

Competencies and Skills

+ Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives. Consistently moves forward with direct actions in order to attain or exceed objectives. Manages their own time effectively to accomplish assigned tasks. Successfully prioritizes multiple projects and duties as needed.

+ Acts Strategically: Creates effective plans that anticipate future consequences and opportunities and is able to connect the day to day operations to longer-term objectives, shifts in the industry, and system goals.

+ Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.

+ Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.

+ Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately.

+ Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.

+ Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.

+ Fosters Innovation: Employs and encourages the use of meaningful creativity in solving challenges. Proactively identifies opportunities and uses new approaches to enhance processes, systems and services. When appropriate, suggests or initiates new strategies, products, services, and markets.

+ Influences and Inspires: Builds enthusiasm and commitment among others to move in a desired direction and models it personally. Creates a compelling vision of success that motivates workplace initiative and energizes others to follow. Provides direction and guidance to encourage cooperation between team members in order to attain an objective. Has the ability to appropriately influence others' actions and decisions with and without express authority.

+ Promotes Health and Safety: Promotes a healthy and safe environment for patients, employees and visitors. Advocates and models healthy physical and mental health behaviors even in challenging circumstances. Sets high quality standards and strives for continuous improvement and quality assurance by reporting and encouraging others to report near misses and safety issues.

+ Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority. Proactively supports change to improve patient experience and results. Exhibits the ability and willingness to find out what the patient wants and needs and to act accordingly, taking the organizational and outside resources into account. Cooperates, collaborates, communicates, and integrates care within and between teams to ensure that care is continuous and reliable.

+ Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .

+ Seeks Process Improvement & Applies System Thinking: Possesses and gains insight into situations, problems and processes. Understands the interconnection between organizational elements. Deconstructs problems and systematically investigates the various components. Considers the impact of actions on the entire process/system. Detects problems and opportunities, recognizes important information, and links various data to trace potential causes and relevant details.

+ Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.

+ Utilizes Resources Effectively: Understands how to get the most out of available resources and uses cost-benefit thinking in decision-making and in setting priorities. Monitors and analyzes resource usage to identify and eliminate areas of waste and maximize resources. As a leader, defines targets and provides appropriate means; oversees progress and makes adjustments when necessary. Appropriately delegates work, sets clear direction and manages workflow and time.

+ Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

+ Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.

+ Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

+ Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Credentials

+ Required Licensed Clinical Social Wkr

Education

+ Required Master's Degree

Required Experience

+ 3 year/years of Relevant Work Experience

Working Conditions

+ Potential exposure to abusive and/or aggressive people.

+ Potential exposure to diseases or infections.

+ Potential exposure to hazardous materials.

+ Potential exposure to noise levels being uncomfortable.

+ Potential exposure to noxious odors.

+ Potential exposure to very hot or cold temperatures.

+ Need to travel to perform responsible duties

+ Work with computers, typing, reading or writing.

+ Work beyond the regularly scheduled hours.

+ Extend body and limbs to reach items.

+ Prolonged periods of kneeling.

+ Lifting, moving and loading less than 20 pounds.

+ Lifting, moving and loading 20 to 30 pounds.

+ Alternate shift schedules (day, evening, nights, weekends).

+ Prolonged periods of standing.

+ Prolonged periods of walking.

Northern Light Acadia Hospital is a broad behavioral health delivery system centrally managed from its location in Bangor, Maine. Acadia Hospital is a leader in providing comprehensive inpatient and outpatient services, tele-psychiatry, consultations to regional emergency departments, school-based and employer-based services, and integration into primary and specialty care practices. Northern Light Acadia Hospital offers innovative programming in the form of eating disorder services and a geriatric mood and memory clinic, which is involved in multiple clinical trials for promising Alzheimer's medications. The hospital is also the parent organization of Northern Light Acadia Healthcare which provides a substance use disorder treatment program, case management, and other outpatient mental health services serving patients from all corners of Maine. Acadia Hospital embraces service excellence and high quality care as evidenced by its commitment to achieve Center of Excellence status in the delivery of behavioral health services. Northern Light Acadia Hospital is a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state. Northern Light Health offers a broad range of providers and services, including ten hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport. Bangor, Maine is a vibrant small city with easy access to Maine's spectacular coast, mountains, and lakes. Schools rank among New England's best with the flagship campus of the University of Maine located in the neighboring town of Orono. Bangor serves as the regional hub for medicine, the arts, and commerce. Bangor International Airport offers direct and one-stop service to many major destinations.

Bangor, Maine, Behavioral Health, Mental Health, Addiction, Adult and Ped

Position Mgr- Inpatient Clinical/LCSWLocation Req ID 83793