"Alerted.org

Job Description

About the role

Be the liaison between our Enterprise customers and our Cloud Engineers. Solution Architects onboard new customers to ensure that customers are able to install, manage and monitor company platform.

Your mission

Work with customers to deliver a scalable product by customizing the deployment scripts to fit specific customer infrastructure requirements.

Responsibilities

You will use your expertise and customer knowledge, to support the engineering team to design and implement, performant, secure, and scalable solutions while building a standard platform.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Skills & Experience

• Collaborate with customers to adapt the cloud architecture to the customer reality while ensuring high availability, scalability, and security.

• Create and maintain comprehensive documentation for architectures, configurations, procedures, and customer interactions.

• Lead the troubleshooting and resolution of complex technical issues, providing timely and effective solutions.

• Comfortable with distributed systems

• Data pipelines, distributed processing, fault tolerance, performance optimization.

• Message queues, event-driven architectures, e.g. Kafka, Google pub/sub.

• Clouds: managed services, storage. GCP, AWS, Azure.

• Experience with developer experience tools

• Worked on CI/CD pipelines

• Worked with containerization in production environments

• Programming languages

• Experience in either Go, Ruby or Python (we're open to people from other languages) is a plus

• Other relevant tools/experience

• DevOps: Git, Docker, k8s, Terraform, baremetal.

• Monitoring and alerting (Grafana, Prometheus, Datadog)