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Job Description

Insight Global is looking to hire a highly motivated individual to join a client of ours in the Wichita, KS area. This person will have the opportunity to support customers in the industrial/manufacturing industry with supervising and contributing to the delivery of reliable IT projects and services in relation to endpoints, conference rooms, data centers, and end-user/deskside support. This is a player/coach type role and is a contract to hire.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- Experience supporting windows workstations, troubleshooting hardware and software related issues

- Experience in a leadership position – mentoring and developing talent through direct supervision of employees

- Experience providing direct technical support to customers (internal or external, remote or in-person) - Experience as a Product Owner

- Experience utilizing ServiceNow for incident and request tracking

- Understanding and management of KPIs

- Experience in industrial environment