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Job Description

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide and all of Disney Signature Experiences.

Within Disney Signature Experiences, the Disney Cruise Line team is responsible for the end-to-end digital and physical Guest and Cast experience for all technology & digital-led initiatives across the fleet including Core Platforms, the Disney Cruise Line Website, the DCL Navigator Mobile App, servicing multiple lines of business, shoreside and shipboard.

Experience working in an eCommerce space. Fluent in industry best practices and can identify areas for optimization and innovation.

Strong product sense for various users and what makes compelling consumer products and delightful user experiences - ensuring new designs and enhancements can best support use cases of internal teams, agents, and direct-to-consumer users.

Passionate about the end user experience and delivering quality results.

Familiar with A/B experimentation methods and hypothesis-driven development. Experience in running competitive and consumer analysis.

Experience with leveraging Contentsquare for end user behavior and insights. Including: zone mapping, heat maps, and session replays.

Relevant agile certifications preferred.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Minimum of 4 years of product management experience with building and delivering quality solutions in a digital or eCommerce environment.

Bachelor’s degree in a relevant field preferred and/or equivalent work experience.

Experience and comfort solving problems in an ambiguous environment where there is regular change. Have the tenacity to thrive in a dynamic and fast-paced environment, inspire change, and collaborate with a variety of individuals and organizational partners.

Deep commitment to curiosity - conducting research, gathering metrics, proactively identifying & addressing issues or opportunities during requirements gathering processes.

Experience writing user stories, writing requirements, and managing backlogs in tools like JIRA or Confluence.

Planning acumen and proven ability to break down work and define an MVP, as well as subsequent iterations. Proficient skills in scope intake, requirements documentation,

Excellent presentation skills and clear, logical communication style so you can represent our product strategy and roadmap to engineering, business, and product leadership. Partner with key stakeholders to build relationships and manage scope expectations.