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Job Description

A client of Insight Global is looking for a NOC Technician to sit fully onsite at Scott Air Force base. They will be responsible for maintaining a robust IP voice and video communications infrastructure by managing, configuring, and troubleshooting all aspects of voice, video, and data networks. Responsibilities include system maintenance, capacity planning, and implementing configuration changes with thorough documentation. The technician configures Cisco and Juniper routing and switching devices, supports distributed firewall infrastructure, and contributes to technical policy development. Expertise in SIP signaling, WAN principles, and call-flow analysis is essential for resolving complex issues, including remote site registration and media problems. The role also requires configuring route plans, device profiles, and call routing rules, validating change requests, and performing fault analysis across both telephony and network systems.

Compensation:

$30/hr to $33/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Must Haves:

• Active TSSCI

• Security+ or equivalent

• 3 years of experience in networking

• Experience working within Layer 3 of network - preferably with Juniper routers

o Configuring and troubleshooting

• Strong understanding and experience with Layer 3 protocols including BGP

• Experience managing, configuring, and troubleshooting all aspects of voice, video, data, and network

• Must be able to work independently and be self-motivated

Preferred Qualifications:

• Juniper Networking Cert