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Job Description

- This individual will be working for one of Central Florida's largest Hospital Entities. They will be supporting the internal users on the clinical and corporate side to field technical service requests. This candidate will provide technical assistance in setup, installation and configuration of desktop hardware and software.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Looking for an energetic, self-starting service desk analyst with technical ability and strong communication skills, both written and verbal

Previous experience working with IT -- professionally or personally.

Be customer service oriented -- will be working with internal employees.

Soft skills and personality are extremely important: Intrinsically motivated, outcome oriented, ownership attitude, ability to think outside of the box/multitask -Experience working on a Windows Operations System, in a client/server network environment with some remote/VPN users

- Knowledgeable of Microsoft Office products including Outlook mail

- Cherwell or Service Now experience for ticketing systems (Not required)