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Job Description

The Front Office Coordinator is essential to establishing an excellent patient experience. We are looking for a dependable and motivated team player with good interpersonal skills and a professional attitude to join our team. Because of the very high level of care we achieve, the demands on the front desk are extremely high. We require a lively, enthusiastic person who is creative and able to provide personalized care in our busy office. This position will primarily work in the front office. Solid administrative experience, good customer service and a mature, calm demeanor are essential skills for this position.

Responsibilities:

Greet and assist clients and visitors in a friendly and professional manner.

Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.

Schedule appointments and manage calendars for staff members.

Maintain an organized front office environment, ensuring all areas are tidy and presentable.

Perform data entry tasks accurately, updating client information in the database as needed.

Assist with office management duties, including ordering supplies and coordinating maintenance requests.

Provide support as a personal assistant to executives when required.

Handle customer support inquiries, resolving issues efficiently while maintaining high levels of service.

Support medical receptionist functions, including verifying patient information and managing medical records if applicable.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

-High school diploma or GED required.

-Experience with electronic medical record systems.

-Computer proficiency: Microsoft Office.