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Company description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered from any specific medium or method—we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3Share, and the Publicis Commerce Exchange.

Overview

Primary responsibilities include equipment operation, mail sortation and traying, completion of production paperwork and maintenance of a clean work area, as well as other duties and responsibilities assigned by the Production Supervisor. Requires flexibility to work overtime and various shift schedules as needed. Reports to production supervisor/manager. May also be assigned complete jobs in any department and is expected to perform basic Set Up on complex equipment, including use of Inkjet Systems, Matching Systems, Intelligent Inserters, High Speed Inserters and various bindery machines. This position operates inserter and mailing machine equipment on the production floor, during the assigned time frames, to the established quality standards.

Responsibilities

Essential Functions

+ Monitor workflow through use of Tracking Systems

+ Perform routine equipment maintenance

+ Participate and assist in job planning to ensure efficiency of workflow and adapting to changing customer requirements and variance in staffing levels

+ Perform proper machine start-up and shut down procedures

+ Complete jobs scheduled for the assigned equipment according to the work orders and sample board, within the established time frames for each job

+ Ensure that equipment has adequate supplies to complete full production

+ Operate assigned equipment according to the work orders and sample boards, within the established quality standards and at the rated speeds for each job with minimal supervision

+ Reads, reviews and interprets instructions on sample board using key information for set ups and operations, including trouble shooting and correction as necessary

+ Checks and verifies job components against sample board to codes and other key information and indicators

+ Maintain cleanliness and organization of equipment and work area at all times

+ Maintain, complete, and verify paperwork for each production run documenting: production run time, make-ups, down time, maintenance sheets, postal information, meter readings, and other production logs as directed by supervisor

+ Checks accuracy of paperwork pertaining to job, including counts, tray tags, box labels, samples, and seeds

+ Sort, tray, strap, and prepare finished mail pieces in compliance with U.S. Postal regulations

+ Adhere to policies and guidelines pertaining to confidentiality, security, safety, and professional conduct

+ May be assigned complete jobs in any department, and is expected to perform basic Set Up on complex equipment, including use of Inkjet Systems, Matching Systems, Intelligent Inserters, High Speed Inserters, and various bindery machines

Knowledge & Skills

+ Ability to communicate job requirements and issues with account management

+ Ability to read job tickets and prioritize tasks - Skill in setting up, operating, and adjusting lettershop equipment for simple to complex jobs

+ Ability to train and act as a resource for the work of others

+ Ability to understand, follow, and communicate to others detailed oral and written instructions

+ Stand, bend, and stoop for periods up to 10 hours per day

+ Lift up to 40 pounds occasionally, and grasp bundles of material up to 4 inches thick repeatedly

Qualifications

+ Ability to read and understand USPS reports, rosters and tray tag information Technical Requirements

+ Ability to properly use Lettershop equipment and supplies Preferred Qualifications

+ 4+ years’ experience in direct mail Lettershop production preferred

+ Decision Quality

+ Learning on the Fly

+ Time Management – Approachability

+ Listening Experience & Education

+ Requires a minimum of 5 years of related experience

+ High school or equivalent required

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

+ Paid Family Care for parents and caregivers for 12 weeks or more

+ Monetary assistance and support for Adoption, Surrogacy and Fertility

+ Monetary assistance and support for pet adoption

+ Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

+ Tuition Assistance

+ Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

+ Matching Gifts programs

+ Flexible working arrangements

+ 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

+ Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $39,710 - $47,595 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/02/2025.

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