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Overview

Our Commitment to EquityThe Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

The Coordinated Entry (CE) Lead Case Manager position is focused on supporting the Y’s Community Housing teams, acting as a trainer and liaison for CE, and working as an extension of leadership to help the program meet its goals. This role would also carry a caseload consisting of 8-12 participants in the Navigation and Diversion program, which connects young adults who are experiencing homelessness with safe and stable housing.

This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.

Position Type/Expected Hours of Work

This is a full-time, hybrid position, and the hours of work and days are generally Monday through Friday, 8:30 a.m. to 5:00 p.m. Hours can be flexible. In office time will be split between the 2100 Building in Seattle and the Brugger Building in Auburn.

What You Will Get From Working at The Y

+ Membership to the YMCA of Greater Seattle for you and your household

+ Medical, Dental, Vision, and Life insurance

+ Retirement with generous employer contributions

+ Free access to mental health resources

+ Rapidly accruing paid time off (PTO)

+ Full-time employees qualify for a 50% discount, and part-time employees qualify for a 25% discount, on eligible Childcare Services.

* Some benefits only available to full-time staff

Hiring Range: $28.00 - $31.00/hour

Responsibilities

+ Providing timely one-on-one case management to help young people with their housing, employment, education, and health goals.

+ Maintaining HIPAA compliance in all facets of work.

+ Making referrals and communicating with internal and external agencies on behalf of program participants.

+ Building out and implementing changes or improvements to help ensure services are applied consistently and equitably.

+ Regularly attending meetings with King Country Regional Homelessness Authority.

+ Ensuring that team members are trained and properly completing CE assessments.

+ Conducting task supervision with housing case managers.

+ Going over and understanding contract requirements and allowable costs from our funding sources to ensure program outcome requirements are met.

+ Keeping a tidy and well-organized digital workspace that’s conducive to keeping up with weekly documentation expectations.

+ Be a presence at the Center in Auburn, WA and work closely with Arcadia Young Adult Shelter staff to make timely and appropriate housing referrals.

+ Teaching life skills, job readiness, or other subject matter individually and/or in groups, often experientially.

+ Participating in the YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission.

* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Code of Conduct for Applicants (https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=191063&hashed=999166779)

Qualifications

+ Bachelor’s degree in psychology, social work, administration or related field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.

+ Minimum three years of experience working with teens or young adults in foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.

+ Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.

+ Strong youth engagement and relationship-building skills.

+ Strong verbal and written communication skills, including skills in coaching and giving/receiving feedback.

+ Strong organizational skills.

+ Basic computer skills and working knowledge of Microsoft Office.

+ Current state approved First Aid and CPR certification.*

+ Current approved HIV blood borne pathogens training.*

+ Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

+ Within 30 days of employment or first available training.

* Some Case Manager positions required Bachelor's degree or higher.

** Within 30 days of employment or first available training.

You'll be a great fit for the Seattle Y if you:

+ Thrive on working in a collaborative environment.

+ Are very adaptable.

+ Have high ownership and strong work ethic .

+ Are a great problem solver who can think on your feet.

+ Truly enjoy being of service to people.

+ Like being part of a team that cares about one another as people and enjoy working together.

+ Want to know that the work you do contributes to building a better, stronger community for all.

OUR MISSION

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

OUR VALUES

+ Respect

+ Responsibility

+ Honesty

+ Caring

+ Passion for Excellence

YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment . Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

We are a drug & alcohol -free workplace. We participate in the Federal E-Verify system. All job offers are contingent on the results of a background check in accordance with Washington's Fair Chance Act. Please download and review the below resources for more information:

( i ) The updated 2025 requirements of 49.94.010:

https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=251099&hashed=1503034877

(ii) The WA attorney general's Washington fair chance act guide for employers and job applicants:

https://seattleymca.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=251100&hashed=74689660

If you need assistance of any kind with the application process, reach out to [email protected].