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Citi Retail Services is seeking a strategic and seasoned analytics leader to join our growing Portfolio Management and Analytics team. This role offers a unique opportunity to leverage advanced analytics to drive significant impact on our retail portfolio. As a key member of the team, you will play a critical role in profitable portfolio growth, collaborating with stakeholders to develop and execute data-driven strategies that enhance customer engagement and drive profitable growth.

Key Responsibilities:

+ **Portfolio Performance Analysis:** Conduct in-depth analyses of portfolio performance, identifying key trends, drivers, and opportunities for optimization. Develop data-backed recommendations to enhance profitability and achieve sustainable growth.

+ **Customer Segmentation and Targeting:** Develop and refine customer segmentation strategies to identify high-value customer segments. Tailor marketing initiatives to maximize customer engagement and acquisition.

+ **Marketing Optimization:** Analyze marketing campaign performance and recommend strategies to optimize targeting, offer design, and communication across various channels.

+ **Growth Strategy:** Contribute to the development and execution of growth strategies for specific retail card portfolios, leveraging data insights to capitalize on market opportunities.

+ **Competitive Analysis:** Monitor and analyze the competitive landscape to identify emerging trends and best practices. Develop strategies to maintain a competitive advantage.

+ **Stakeholder Management:** Collaborate effectively with stakeholders across product, marketing, sales, and risk management to ensure alignment and execution of portfolio strategies.

+ **Reporting and Communication:** Regularly report on key performance indicators (KPIs) and communicate complex analytical findings clearly and concisely to various audiences.

Qualifications:

+ Bachelor's degree in a quantitative discipline (e.g., Engineering, Economics, Statistics, Mathematics, Operations Research); Master's degree preferred.

+ 6-10 years of experience in business/marketing analytics, preferably within financial services or a related field.

+ Strong analytical skills, with experience analyzing large datasets and applying statistical and quantitative techniques.

+ Proficiency in SAS/SQL, Python, and other relevant analytical tools.

+ Experience with financial modeling and forecasting.

+ Excellent communication, interpersonal, and presentation skills.

+ Ability to work independently and collaboratively within a team environment.

+ Strong problem-solving and critical thinking skills.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Primary Location:

Schaumburg Illinois United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 27, 2025

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) ._

_View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) poster._

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.