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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

This is a highly technical, hands-on, and management position requiring the selected candidate to both lead and participate in multiple team environments and to provide independent efforts to all aspects of system integration including design, needs analysis, design review, testing, implementation, and validation. The candidate must be a self-starter and experience leading a team with little to no supervision. Under this position, it’s expected the member will be able to coordinate team activities, manage team responsibilities, people, rapidly identify and resolve problems, engineer, identify, and become proficient in the latest technology applicable to the position, and conduct critical thinking towards challenges and solutions to meet the objectives of the team. The candidate should be considered the Subject Matter Expert (SME) in multiple technologies, architectures, and solutions utilized by the team.

The Main Responsibilities

•Typically has 6 to 8 direct reports. Establishes and assures adherence to budgets, schedules, work plans and performance requirements.

•Manage a technical team of engineers and operators developing capabilities, maintaining operations, and working with customers daily.

•Establishes, implements, and maintains administrative and technical procedures to ensure projects are efficient and effective.

•The candidate will have demonstrated knowledge and experience in system architecture and engineering disciplines. Specific technical knowledge of enterprise level networking, network security, and architectural security.

•Reviews solutions to support current and long-range planning and collaborates with other managers in the selection, recommendation and approvals of tools and technologies to improve efficiencies, reduce costs, and increase customer satisfaction.

•Monitor, analyze, and resolve incidents for infrastructure running in Google Cloud and Amazon Web Services.

•Deploy, configure, and administer systems in Google Cloud and Amazon Web Services.

•Support, troubleshoot, and maintain Kubernetes clusters and containers.

•Designs requirements-based technical solutions in support of new projects and assists with transition of the solution and design into production.

•Evaluate, build, integrate, test, and prepare systems for operational use and patches for rapid remediation and deployment.

•Install new/rebuild existing systems and configure hardware, peripherals, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

•Gather and analyze metrics and customer feedback to formulate system requirements.

•Evaluates and recommends future technologies and methodologies that will enhance future capabilities.

•Develop and execute test plans and procedures based upon system security and functional requirements.

•Analyzes, develops, recommends, implements, and supports innovative, cost effective IPS/IDS protection systems.

•Familiar with Unix Scripting language like Ruby, Perl or advanced KSH scripting.

•Maintain products like VMware vSphere ESXi, Virtual Center, Elasticsearch, Postgres, Google Cloud, and Amazon Web Services.

•Ensures due diligence activities of the team including site surveys, design, design review, bill of materials creation, statement of work creation, vendor negotiation and coordination, proposal generation, and proposal delivery.

•Maintain existing applications by fixing, upgrading, and adding functionality as needed.

•Quickly develop new applications as the need arises. These applications should follow appropriate best practices.

•Assess existing applications for deficiencies such as slow performance and use of deprecated dependencies and come up with a plan for resolving.

•Keep existing applications current with the version of the programming language and releases.

•Perform application testing to ensure that new features work or that fixes have not caused any regressions.

•Mentor direct reports by helping them learn new technologies where needed.

•Provide rapid operational support, troubleshooting, and resolution to production equipment.

•Independently research and become proficient in the latest technologies which could be applicable to the team

What We Look For in a Candidate

•Experience in leading and managing technical teams to accomplish work requirements and operational needs.

•10+ years current Linux systems engineering experience (Redhat, CentOS, Rocky) and troubleshooting.

•4+ years of Kubernetes experience to include developing helm charts and deploying applications on Kubernetes.

•4+ years with Google Cloud Platform or Amazon Web Services

•5+ years with Elasticsearch/Opensearch experience to include indexing, clustering, managing, and troubleshooting.

•5+ years with automation in Ansible, Puppet, or Chef.

•Knowledge and experience should include computer network operations, network access and protection techniques and technologies, security, encryption, certificates, load balancing, and cross domain solutions

•Available 24/7 for Network Outages and Maintenance window work.

•Ability to work with coworkers and customers to troubleshoot technical problems

Candidate must be a US Citizen with an active Department of Defense TOP SECRET/SCI clearance

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$142,603 - $190,137 in these states: TX VA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

+ Benefits (https://jobs.lumen.com/global/en/benefits-statement)

+ Bonus Structure

\#LI-Remote

Requisition #: 340368

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

10/29/2025