• Patient Account Representative

    Trinity Health (Davenport, IA)


    Employment Type:

    Part time

    Shift:

    Day Shift

    Description:

    Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One! (http://www.genesishealth.com/)

     

    Join the MercyOne Family! We are looking to hire a Patient Account Representative

     

    As a Patient Account Representative at MercyOne, you will with a high degree of accuracy and patient satisfaction, aid patients/guardians/guarantors in resolving past due balances. Reviews accounts for billing and payment accuracy, including past contacts with the patient, prior to contacting the guarantor through letters and phone calls. Counsel's guarantors in setting up payment plans and applying for financial assistance. Reviews accounts for submission to a collection agency and refers accounts to the providers for review. Works with the claim specialists and clinic staff to resolve any barriers that may be hindering

     

    **Position Title:** Patient Account Representative

    **Department:** Nephrology

    Schedule:

    + Day Shift

    + Part time .2 (8 hours per week)

    General Requirements

    + Training Preferred: ICD and CPT code knowledge. Medical front office, customer services.

    + Special Training: Customer Service Experience; Word processing at 40 WPM; Basic Life Support.

    + More than 1 year experience required.

    Education:

    + High School diploma/GED or equivalent experience

     

    Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

     

    Visit MercyOne Careers (http://www.mercyone.org/careers) to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care

     

    Our Commitment

     

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

     

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

     

    EOE including disability/veteran