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Employment Type:

Full time

Shift:

Description:

Under the general direction of the Manager, Patient Access, is responsible for all patient registration and pre-registration activities across Genesis Health System hospital. Supervises, plans, and coordinates the various functions of Admissions, including Emergency Services registration, pre-registration, pre-insurance verification. Responsible for facilitating employee supervision, oversight of all registration activities, including answering patient inquiries and assisting with registration as necessary. Will ensure all activities achieve high patient satisfaction levels and support successful registration and billing activities, while promoting the standards and philosophies of Genesis Health System. Additional responsibilities will be assisting with insurance verification and other duties as assigned. Scheduling of registration staffing on multiple shifts and locations.

Education:

2 year college program or equivalent experience Field OF Study: Business, Management, or related field

Special Training:

Patient registration and/or pre-registration experience, insurance verification experience

Training Preferred: CHAM, Medical terminology, supervisory/management experience; strong organizational skills

Experience:

More than 2 years experience required.

Interpersonal Skills:

Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran