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Job Description

As a Foundations Enablement Solutions & Transitions Manager at General Motors, you will play a critical role in shaping how work flows across the HR ecosystem. You will be responsible for leading the intake, evaluation, and routing of all requests entering the Foundations Enablement organization, ensuring that each initiative is properly assessed, prioritized, and directed to the right area of ownership.

In addition to driving organizational clarity and alignment, you will lead a team of Foundations Enablement Solutions Leads who serve as key partners to HR and business stakeholders. Together, you will help determine whether incoming requests should be addressed by the People Services Center, On-Site People Operations, HR Technology, Change Management, or other business areas — or whether they represent work that should be streamlined, automated, or discontinued.

This position requires a leader with strong analytical thinking, business judgment, and a collaborative approach to decision-making. You will play a pivotal role in ensuring that work across the HR function is aligned to the right resources, delivering efficiency, transparency, and measurable impact.

Key Responsibilities

Leadership & Team Development

+ Lead, coach, and develop a team of three Foundations Enablement Solutions Leads.

+ Provide guidance, direction, and performance feedback to ensure consistent, high-quality evaluation and decision-making across all incoming requests.

+ Foster a collaborative, solution-oriented culture focused on clarity, accountability, and partnership with stakeholders.

+ Promote knowledge sharing, standardization, and continuous improvement within the team.

Work Intake & Evaluation

+ Serve as the primary intake point for all requests coming into the Foundations Enablement organization.

+ Review and analyze business problems and opportunities to understand their scope, complexity, and potential impact.

+ Partner with stakeholders to clarify requirements, desired outcomes, and resource implications.

Solution Assessment & Routing

+ Evaluate each request to determine the most appropriate ownership—whether it belongs with the People Services Center, On-Site People Operations, HR Technology, Change Management, or another business area.

+ Identify requests that represent non-value-add or redundant work and provide recommendations to discontinue or redirect as appropriate.

+ Ensure clear accountability and seamless handoffs once work is assigned to the appropriate team.

Transition Management

+ Oversee the transition of work to the correct teams, ensuring alignment on scope, timing, and deliverables.

+ Collaborate closely with the Project Management Leader and other Foundations Enablement leaders to maintain visibility across the full portfolio of incoming and active work.

+ Monitor progress on routed items to ensure timely completion and resolution.

Strategic Partnership & Process Improvement

+ Partner with HR and business leaders to identify recurring or systemic challenges and propose sustainable, long-term solutions.

+ Contribute to the development and refinement of intake and triage processes, ensuring transparency, consistency, and scalability.

+ Work with stakeholders to design future state process.

+ Provide insights and recommendations to improve how Foundations Enablement delivers value to the broader HR and business community.

Required Qualifications

+ 7+ years of experience in HR, operations, process design or program management within large, complex organizations.

+ Proven success in process design

+ Experience managing and developing a team of professionals or solution leads.

+ Demonstrated ability to evaluate business problems and guide solutions across diverse stakeholder groups.

+ Strong understanding of HR operating models, including shared services, field operations, and HR technology.

+ Excellent communication, facilitation, and influencing skills.

+ Proven success working in highly collaborative, matrixed environments.

+ Analytical mindset with the ability to assess impact, value, and resource alignment across multiple priorities.

Preferred Qualifications

+ Bachelor’s degree in Human Resources, Business Administration, or a related field.

+ Master’s degree or relevant certifications (e.g., PMP, Prosci Change Management, Lean Six Sigma).

+ Experience in HR transformation, solution design, or portfolio management.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email ([email protected]) us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

Our Company (https://search-careers.gm.com/en/working-at-gm/)

Our Culture

How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

Explore our global locations (https://search-careers.gm.com/en/locations/)

We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM’s Talent Community (beamery.com) (https://flows.beamery.com/generalmotors/talcom) . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.

Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click “Apply Now” on the job posting of interest.

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.