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Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose

Orthopedic Patient Coordinator (OPC) is responsible for planning a safe patient discharge plan by calling all arthroplasty / spine patients before day of surgery to review patient specific post-discharge plan and arrange for appropriate in-home or outpatient service/therapies. Partners with physicians and office staff to meet length of stay targets (O:E ratios) as well as assures early preoperative involvement with those patients that have medically or socially complex situations to assure a dual plan in place before surgery day. Partners with community providers to ensure services are being provided in a timely manner. Identifies and mitigates issues that may occur between the provider and the patient.

What you will do

+ Partner with Surgeon, Patient and Family to have a post-hospital therapy plan for in-home or outpatient services well before the day of surgery

+ Notify outpatient vendor before day of surgery to assure sufficient community resources

+ Visit all patients during hospital stay to verify discharge plan and notify outpatient vendor if changes occur

+ Initiate placement for skilled nursing facility (SNF) or rehab needs and make referrals for complex needs post-hospitalization (inc. IV therapy or wound vac therapy)

+ Obtain insurance authorization and necessary paperwork when applicable, e.g. Medicare Observation Form, Important Message from Medicare

+ Facilitate completion of discharge paperwork including sending documentation via Allscripts to agencies

+ Provide patient experience feedback about the outpatient agency’s care to that agency and/or the surgeon

Minimum Qualifications

+ Associates degree in related field preferred

+ Three (3) years of healthcare experience

+ Knowledge of Allscripts/EPIC

+ Knowledge of medical terminology

Position Highlights and Benefits

+ Full time 40hrs on days

+ Excellent benefits - starting day 1!

Ministry/Facility Information

The Connecticut Joint Replacement Institute (CJRI) is part of Saint Francis Hospital, a member of Trinity Health Of New England is committed and recognized for restoring motion and renewing vitality. Over 12 years and over 34,000 joint replacement surgeries performed. ISO (International Standards Organization) Certified since 2014.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran