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82361BRJob Posting Title:Administrative Associate III (Orthopedics Sports Medicine)Department:Orthopedics - Sports MedicineAutoReqId:82361BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:At Boston Children’s Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures while opening doors of opportunity for our team. Here, different talents, pursue common goals. Voices are heard and ideas are shared. Join us and discover how your unique contribution can change lives. Yours included.

Position Summary/ Department Summary:

Under minimal supervision the Administrative Associate II, plans, organizes, and provides secretarial and administrative support for a business unit using independent judgment and discretion in planning, prioritizing, and organizing work. This role is patient facing.

Key Responsibilities:

+ Assist supervisor with special projects and preparation of complex reports and documents. Collects and compiles information from diverse sources, performs calculations, creates charts, graphs, and spreadsheets, and performs other related duties as requested.

+ Calling insurance companies to verify new patient insurance

+ Transcribes and types correspondence, forms, reports, manuscripts, and other materials involving complex scientific, technical, and/or specialized terminology from recorded dictation, shorthand, or rough draft.

+ Prepare documents requiring stylized formats and lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages.

+ Answers, screens, and routes telephone calls

+ Receives, screens, and drafts responses to correspondence.

+ Schedules appointments and meetings and maintains personal calendars for physician/supervisor(s).

+ Reserves meeting locations, orders supplies and equipment and prepares meeting agenda and other materials. Prepares travel arrangements as necessary.

+ Assists in organizing and scheduling conferences, seminars, and other department-sponsored programs or events, by receiving and recording registration forms and fees, ordering supplies and services, and performing other related duties as assigned.

+ Maintains departmental files, records, and databases. Enters information from source documents into computer databases and/or spreadsheets, compiling, printing, and distributing periodic reports, mailing labels, and other information as needed.

+ Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors, or discrepancies.

+ Prepares, routes, and tracks routine administrative forms and documents. Route materials for required authorizations and monitors receipt by final destination.

+ Plans, prioritizes, and delegates work assignments and monitors performance, providing feedback and guidance as needed.

+ Trains and orients new personnel and participates in selection, evaluation, and discipline of subordinate staff as appropriate.

Minimum Qualifications

Education:

High School diploma- required

Experience:

+ 1 year of experience working within administrative and/or Customer Service

+ An in-depth knowledge and understanding of the department and hospital programs, policies, procedures, and information related to his/her functions and services.

+ Initiative in improving operations within area/department, and the ability to assist in implementing changes.

+ Ability to assist in overseeing the daily activities of co-workers to help plan, prioritize and delegate work assignments.

Schedule- M-F. Hybrid (2 days in office)

Boston Children’s Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Part Remote/Hybrid