• Spa Front Desk Agent

    Omni Hotels (San Antonio, TX)


    Location

     

    Mokara Hotel and Spa

     

    The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

     

    The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

    Job Description

    The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

    Responsibilities

    + Check guests in and out according to Forbes Standards

    + Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.

    + Up-sell, cross-sell, and pre-sell Mokara services and products.

    + Provide tours of the spa and offer/serve beverages as needed.

    + Communicate spa promotions with guests.

    Qualifications

    + Must be able to communicate effectively in a professional business environment

    + Ability to accurately and efficiently input information into computer systems

    + Ability to prioritize, organize and follow up all responsibilities

    + Ability to work a flexible schedule to include nights, weekends and holidays

    + Ability to stand for an 8 hour shift

    + Previous customer service experience

    + Previous cashiering experience is preferred

    + High school diploma or equivalent.

    + Ability to lift, carry, push, pull 30 lbs.

     

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

     

    Job LocationsUS-TX-SAN ANTONIO

     

    Posted Date3 weeks ago(10/3/2025 12:29 PM)

     

    Requisition ID 2025-128130

     

    # of Openings 1

     

    Category (Portal Searching) Spa