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Job Descriptions:

POSITION SUMMARY

The Director of the Rural Health Clinics (RHCs) provides strategic leadership as the senior executive position responsible for all Rural Health Clinics operations. This position oversees the managers of the RHCS along with managing day-to-day the medical providers of the hospital organization. This position will be expected to provide leadership, vision and direction in the operation of all four of the Rural Health Clinics and staff. The Director of RHCs assumes an active leadership role with the hospital’s governing body, senior leadership medical staff, management and other clinical leaders in the hospital’s decision-making structure and process.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

+ Directs all aspects of the supervised department operations to provide consistent, high-quality services.

+ Participates in the strategic planning for the organization in relation to building and maintaining programs that support the organization’s mission, vision, and values.

+ Recruits and develops a qualified and productive workforce.

+ Performs employee relations functions effectively to promote a positive work environment, influence retention and enhance communication.

+ Manages departmental financial operations.

+ Manages Clinic and ER schedules.

+ Prepares necessary clinic reports for the organization.

+ Manages building, facility and equipment for all four Rural Health Clinics

+ Assists providers and is the direct liaison for them within the organization.

+ Participate in activities to support quality patient care at all clinic locations.

+ Participates in activities to meet productivity and quality standards established by the organization.

+ Ensure we are accurately collecting patient information at all levels of patient engagement through appointment scheduling, care at visit and billing to enable quality management and data collection.

+ Participate in periodic quality clinic training.

+ Participate in ACO meetings and activities; ensuring we are meeting and/or exceeding our benchmarks.

+ Maintains an environment supportive of positive customer relatios/patient satisfaction.

+ Maintains positive communication channels with patients, hospital staff, providers, and general public to enhance the continuum of care.

+ Possesses an innovative, forward-thinking mindset.

+ Facilitates a collaborative practice environment between physicians and staff.

+ Serves a s role model by demonstrating positive team-based behaviors

+ Is active in community and civic events representing the clinics and PCH.

+ Performs other duties as assigned

Required Experience:

Education, Experience:

+ High school diploma, Bachelor's degree preferred

+ Minimum of three years’ prior experience in a managerial capacity, preferably in a health care setting

+ Effective knowledge and familiarity with computer programs i.e. Excel, Word, etc.

+ Basic knowledge of electronic medical records systems preferred

+ Prior Rural Health Clinic experience preferred

Certificates, Licensure, Registrations:

+ Basic Life Support (BLS)

GENERAL REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required:

+ Ability to add, subtract, multiply, and divide

+ Ability to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, safety rulings, operational and maintenance and organizational policies / procedures

+ Ability to write reports and correspondence

+ Ability to effectively present information to patients, families, employees, health care providers, etc...

+ Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and health care providers

+ Ability to work with skill in identifying problems

Keyword: Medical Clinic Director

From: Pender Community Hospital District