"Alerted.org

Senior RSS

Middletown , New York , United States | RSS | Full-time

Apply with Linkedin Apply with IndeedApply

Schedule: FT 40 hours, Friday through Tuesday 7am-3:30pm

Salary Range: $18.00 - $20.00 hourly

JOB PURPOSE:

Senior Recovery Support Services (SRSS) provides aid to individuals who have substance use disorders. SRSS ensures that a “best practice approach” to client care is maintained , while promoting adherence to organizational values, vision, mission, and service to the recovery community .

SCOPE OF INFLUENCE:

+ Role model professionalism and client centered care to RSS team. Provide support, coaching, and guidance to RSS team.

+ Acts as a role model when interacting with clients

+ Communicates effectively within interdisciplinary team to support client’s recovery goals, reduce client complaints, and reduce incidents.

+ Ensures shift to shift transitions are seamless and consistent.

+ Maintains a safe, organized, and therapeutic program environment.

+ Ensures all shifts have at least minimum coverage

KEY RESPONSIBILITIES AND ACCOUNTABILITIES (85%) :

+ Ensures that RSS staff are completing tasks accordingly on shift and offer support and guidance where needed.

+ Assists Director and RSS Coordinators with shift coordination, safety protocols, and planning.

+ Provide shift coverage when needed

+ Communicates any personnel or programmatic issues or concerns to supervisor

+ Assists with completing weekly schedules, facilitates supportive feedback, supports process improvement on shift, and supports teamwork culture.

+ Observes and monitors clients, providing trauma informed redirection and encouragement to adhere to program activity schedule and structure.

+ Monitor, intervene, and report any safety concerns or incidents.

+ Ensure RSS are cross trained for all workstations.

+ Provides support for evacuation drills, and effective responses to emergency codes.

+ Ensures proper response to significant incidents, including timely & accurate incident reporting.

+ Communicates client activity to interdisciplinary teams

+ Supports proper room searches and screenings of all client’s property for contraband.

+ Ensures clients basic needs of clean linen, food, water, clothing, cleaning, and waste disposal are met while in quarantine and modified quarantine.

+ Makes routine scheduled room checks on all clients.

+ Supervision of client leisure time and outside recreation activities.

+ Escorts clients throughout the facility to mealtimes, groups, and activities.

+ Supports collection of urine specimens for drug toxicology on new admissions.

+ Maintain accurate records on shift reports.

+ Provides team with supportive feedback, supports process improvement, and participates in teamwork culture.

+ Coordinate bed/room assignments with Admissions and Clinical departments.

+ Assure clients follow daily schedule

+ Adhere to all RRCOOC policies and standards.

OTHER (15%) :

+ Participate in interdepartmental staff meetings.

+ Leads and supports shift exchange meetings and ensures standardized shift communication.

+ Completes all assigned trainings.

SKILLS

+ Demonstrates Integrity while working as part of the team and working independently.

+ Capable of following complex instructions.

+ Dedication to excellence in customer service with the ability to listen with an ‘open mind’, showing understanding and compassion.

+ Proactive in anticipating Client and staff needs.

+ Maintain a professional impression, with highly effective verbal and written communication skills.

+ Capable of multi-tasking and using independent judgment and solid decision-making skills.

+ Coaching and supervision skills

+ Computer proficiency with Microsoft office suite.

QUALIFICATIONS

+ High School Diploma or equivalent

+ 3 years human services experience

+ One (1) year related work experience in SUD setting

+ Current valid New York State Driver’s License

+ CRPA-P, CASAC-T, CRPA, or Current New York State Security License