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Description

Amazon is seeking qualified Program Manager candidates to join our Cross Border Exports Logistics team. Amazon reaches customers around the globe on all seven continents and needs individuals who want to help ensure fast, cost-effective solutions for delivering packages worldwide. Do you obsess over improving processes to deliver a superior customer experience? Do the words "that can't be done" drive you to find a solution for how "that can be done"? Do you desire a career focused on globalizing B2C delivery service and setting new industry standards? Do you thrive on detailed data analysis to develop optimized processes and drive continuous improvement? If these characteristics describe you, then come join the Amazon.com Cross Border Exports team and help make the world smaller—one package at a time.

As a Program Manager II in the Haul Production Planning Team at Amazon, you will drive strategic initiatives that transform how we optimize our transportation network and warehouse capacity. In this role, you will lead cross-functional efforts to enhance our logistics operations through data-driven decision making and innovative solutions. You will develop and implement comprehensive production planning processes that balance efficiency, cost, and service levels across our network.

You will manage relationships with 3rd Party Logistics (3PL) providers to ensure seamless integration with Amazon's operations while maintaining service excellence and cost effectiveness. A key aspect of your role will be building scalable tools and processes that enable the business to grow while improving operational metrics. You will leverage AI and machine learning technologies to drive productivity improvements and automate routine planning tasks, allowing the team to focus on strategic initiatives.

This role requires a combination of analytical thinking, program management expertise, and technical knowledge to successfully navigate complex logistics challenges. You will collaborate with business leaders, operations teams, technology partners, and external providers to deliver solutions that enhance the customer experience while optimizing Amazon's transportation and warehousing resources.

Key job responsibilities

-Lead end-to-end program management for haul production planning initiatives, including scope definition, timeline development, and execution

- Develop transportation capacity models to forecast network needs and optimize resource allocation

- Design and implement warehouse capacity planning strategies to ensure sufficient space for inventory fluctuations

- Manage relationships with 3PL providers to optimize external transportation and warehousing resources

- Build and implement scalable tools and processes that enable business growth while maintaining operational excellence

- Partner with business, operations, and technology teams to identify opportunities for process improvement and automation

- Analyze complex transportation and warehouse data to develop insights and recommendations that drive operational excellence

- Create and maintain program documentation, including business requirements, process flows, and implementation plans

- Manage stakeholder communications and provide regular updates on program status, risks, and mitigation strategies

- Develop metrics and reporting mechanisms to track program performance and business impact

- Facilitate cross-functional meetings to drive alignment and resolve blockers

- Balance transportation and warehouse capacity needs during peak seasons and promotional events

A day in the life

- Review transportation and warehouse capacity metrics to identify constraints

- Lead stand-up meetings with planning teams to prioritize actions

- Collaborate with 3PL partners on capacity adjustments and service issues

- Work with technical teams on tool development and AI model refinement

- Update dashboards providing network performance visibility

- Coordinate with finance on transportation and warehouse spend tracking

- Document process improvements and align execution plans with operations teams

About the team

The Haul Production Planning Team optimizes Amazon's transportation network and warehouse capacity to ensure timely delivery while managing costs. We develop innovative solutions to complex logistics challenges and continuously improve our processes to enhance the customer experience. Our team builds scalable tools and leverages emerging technologies to support Amazon's rapid growth.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

Basic Qualifications

- 3+ years of program or project management experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

Preferred Qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.