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Become a part of our caring community and help us put health first

The Associate Director will report directly into the Associate Vice President of Procure to Pay Operations and will be responsible for developing a team, managing day to day operations and strategic roadmap focused on P2P operations including Travel & Expense, Corporate Cards, and Tax Reporting. This leader will also partner with business leaders within Humana to drive segment and enterprise-wide value.

Job Responsibilities:

+ Manage systems and/or vendor relationships for Concur Travel & Expense, Oversight, Triplog, Corporate card vendor, Travel Management Company and Thomas Reuter Tax Reporting.

+ Partner with Procurement on engaging with vendors on RFPs and contract renewals

+ Work closely with IT support on System integrations, monitoring errors and enhancements

+ Solution for M&A integrations

+ Review and recommend changes to Humana’s Reimbursement and travel policy to drive compliance, control cost and reduce fraud, waste and abuse.

+ Refine system rules for Concur and Oversight to drive compliance while considering risk tolerance and associate impact

+ Regularly communicate with senior leadership team regarding policy and audit findings

+ Responsible for the development & maintenance of department reporting

+ Engage with business partners and HR on issues and opportunities

+ Oversee Enterprise-wide distribution and filing of 1099’s, B-Notices and IRS penalties

+ Complete managerial responsibilities that include mid-year and year-end reviews, timesheet review/approval, PTO management, and one-on-one discussions as needed

+ Motivate, coach, engage, and develop associates

+ Manage department metrics

+ Oversee and drive the completion of various department related projects

+ Leverage outside perspectives to identify best in class opportunities

Use your skills to make an impact

Required Qualifications

+ 4-year degree in related field, preferably in a business or technical discipline

+ At least 8 years of relevant Travel & Expense and Corporate card experience

+ Demonstrated experience in defining the vision, mission, strategy and tactics for the areas of responsibility

+ Outstanding communication (oral and written) and interpersonal skills, including assertiveness, courage, and the ability to influence others

+ Excellent relationship management skills, demonstrating mature confidence and integrity

+ Strong public speaking skills

+ Business analysis skills

+ Demonstrated ability to work autonomously, both as a lead and as a part of a team

+ Ability to work in a team environment to collate and act upon feedback from all levels within the business

+ Ability to manage multiple priorities of business partners in a complex, multi-business segment environment

+ Strong financial and business acumen required

+ Ability to assimilate, analyze, draw conclusions, and make recommendations from multi-faceted and often ambiguous data

+ Ability to motivate team members and stakeholders to meet established deadlines

+ Ability to be flexible and willing to learn new skill sets quickly as the need arises

+ Effectiveness in working collaboratively with cross-functional teams Ability to manage multiple tasks or projects simultaneously in a timely and professional manner; ability to transfer lessons learned into new processes; flexibility in job focus

Additional Information

This is a hybrid position and will require the candidate to work onsite at Humana's facility approximately 3 days per week in Louisville, KY.

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Internet Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.