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Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.

By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.

Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Job Description

What You’ll Do

Reporting to the CFO, the Chief Accounting Officer (CAO) will play a critical leadership role in the finance function of Sprinklr and own all accounting capabilities, including accounting, financial reporting, technical accounting, IT automation, tax, regulatory compliance, treasury/cash management, revenue accounting, quote-to-cash, shared services, commissions, and procurement.

The Chief Accounting Officer (CAO) will partner closely with the CFO, CEO, business unit leaders, and other executives to help inform goals and initiatives and elevate the quality of financial management of the company to increase shareholder value. He/she will drive business success by providing responsive and proactive counsel, actionable insights, and high-quality information to executive decision-makers, investors, and lenders.

A successful candidate will leverage a strong technical accounting background, business experience, and leadership skills to establish and direct the accounting and external financial reporting functions. This position will manage a globally distributed team of 70+ and oversee its expansion as the accounting operations team scales to meet the demands of Sprinklr's rapid growth.

Major Responsibilities:

+ Serve as the key business partner for all accounting-related matters to the Board of Directors (BOD), Investors, Executive Team, Business Partners, and External Auditors.

+ Lead all areas of global accounting practices, both technical and transactional: payroll operations, technical accounting, revenue accounting, consolidations, international accounting, operational accounting, treasury, internal controls, and SOX compliance.

+ Support all cash management and set related policies. Improve Sprinklr's cash forecasting system and structures that maximize daily and monthly cash flow for the company and minimize funding requirements.

+ Prepare all SEC filings, including Forms 10-K, 10-Q, Proxy, and 8-Ks, and provide corporate management and the Board of Directors with pertinent information about the operating results of the business units. Ensures the preparation and analysis of all financial reports meet the organization's needs, including Board of Directors, External Auditors, and Investors requirements, and comply with governmental reporting requirements and global regulations.

+ Advise management of potential changes in accounting regulations or practices that may impact operations and reporting. Stay abreast of US GAAP, IFRS, and SEC developments, including participation in outreach with regulators and industry peers.

+ Develop a controlled environment to meet the standards of a publicly traded company, maintaining awareness and conformity to all laws and policies, and developing proper procedures and processes.

+ Leverage IT tools and systems to automate and streamline accounting workflows for efficiency and cost-effectiveness across purchasing and shared services.

+ Drive efficiencies across end-to-end business processes, systems, and financial controls to support Sprinklr's future growth, including leading, evaluating, and executing global expansion initiatives. Create a collaborative finance culture focused on value creation and continuous improvement.

+ Create functional strategies and critical objectives for the sub-functions and develop budgets/policies/procedures to support achieving expected results.

+ Serve as the executive accounting sponsor and primary contact for cross-functional teams to support various projects and initiatives, such as M&A. Provide accounting advice and guidance on various matters, including M&A activities, due diligence, and related accounting matters. Support negotiations of terms of agreement with legal, the financial impact of transactions with Development/M&A teams, and the forecast of new business with Finance Partners.

+ Ensure foreign statutory audits and related filings are completed by applicable law.

+ Build a best-in-class accounting department, identifying key areas to benchmark against industry peer groups.

Who** **You Are** **& What Makes You Qualified?

The ideal candidate will have extensive experience in a regulated public company accounting team, with knowledge of operating in a large-scale and data-intensive environment. They will be an inspirational leader who can scale quickly and efficiently, conveys the energy and credibility to accomplish our goals, and has the experience to lead and mentor a rapidly growing accounting team and company. Specifically, the ideal candidate will possess:

+ 20+ years of experience in accounting with a minimum of 7 years in an executive leadership role working in a high-growth Software, SaaS, or related technology business and have experience managing finance and/or accounting functions at scale ($1B+ in revenues) in a growth environment.

+ Ideallyhavesignificant experience with a multinational public accounting firm and deep international accounting experience, and be capable of handling statutory audits, GAAP adjustments (IFRS or local country accounting), and global consolidations.

+ Have completed financial system implementations and integrations, be systems-savvy, and be adept at streamlining manual processes with multiple systems (reducing closing cycles, eliminating errors, manual entries, reducing audit fees, etc.).

+ Have experience managing treasury, global cash optimization, and lender relationships.

+ Have proven global leadership skills and a track record of building and leading highly successful teams of 70+ across multiple disciplines. Success in this role requires a balance of humility and confidence. This player-coach is comfortable managing details hands-on when necessary while simultaneously developing and mentoring large teams that can scale rapidly.

+ Have proven experience building a high-performance global team and developing leaders who can drive needed organizational and cultural change.

+ Have a solid executive presence and can present effectively to the executive leadership team, the BOD, and external authorities. Candidates must possess excellent written and verbal communication skills, someone who is equally adept at communicating effectively with the Audit Committee as with staff.

+ Possesses acquisition/integration experience, including understanding purchase accounting steps, goodwill/intangible valuations, managing third-party valuation advisors, dealing with multiple ERPs (NetSuite preferred), consolidating into an existing reporting process, and closing timeline.

+ Bachelor's degree or higher in accounting or a related field. EitherCPA/CMA/CIA required / MBA preferred.

**We focus on our mission** : Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing and Sprinklr Insights. Sprinklr is here to do three things:

+ Lead a new category of enterprise software that we call Unified-CXM.

+ Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.

+ Create a culture of customer obsession, with trust, teamwork and accountability.

**We believe in our product** : Customers who value exceptional customer experiences have what they need on our single unified platform built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.

**We invest in our people** : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.

To learn more about employee benefits by region, click here (https://sprinklrbenefits.com/) .

To learn more about all-things-Sprinklr, visit our candidate resource hub here (https://www.sprinklr.com/candidate-page/) .

**EEO - Our philosophy** : Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.

Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.

JOB REQ COMPENSATION RANGE

$286,000 - $381,000 - $476,000

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, and skills of our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.

**Warning about Recruiting Scams** : Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review (https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-other-job-platforms) the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

We’re excited that you’re interested in joining Sprinklr!

Please check back frequently to follow up on the progress of your application and continue to update your contact information as appropriate.

Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values.

Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal employment opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.

Sprinklr is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you have a disability or special need that requires accommodations, please let us know by filling out this form (https://forms.office.com/r/hzDnhjYCJf) .