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Summary The incumbents function as a Suicide Prevention Case Managers (SPCM) and works in collaboration with Suicide Prevention Coordinators to provide services for patients at high risk for suicide and other adverse events.as identified by clinical criteria, the REACH VET algorithm, and patients with chronic pain conditions. The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. Responsibilities VA Careers - Social Work: https://youtube.com/embed/enRhz\_ua\_UU Respond to Veterans Crisis Line (VCL) consults, where veterans from various socio-economic, cultural, ethnic, educational, and other diversified backgrounds, contact the crisis line with suicidal thoughts, behaviors, or other mental health and non-mental health related issues. SPCM will contact veteran to provide crisis intervention and support, provide safety planning, discuss risk mitigation, resolve problems, coordinate with, and provide support to family members, connect to emergency services, provide referrals to MH or other care, coordinate care with VA and non-VA providers, as needed. Monitoring and completion of VCL consults in Medora (VCL documentation record) Care coordination to assure high risk patients are engaged in treatment; SPCM will meet with veterans (by phone, VVC, or in person) to assess MH care needs and provide appropriate referrals. SPCM will also contact and work with VA and/or community providers to ensure connection to appropriate care. SPCM will monitor veteran appointments and follow up as appropriate. Has knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e., acute, chronic and traumatic illnesses/injuries, common medications and their effects/side-effects, and medical terminology) to formulate treatment plans. Meeting with patients by appointment, as walk-ins, or by home visits as needed to assess suicide risk and mental health needs. SPCM will implement crisis intervention, provide support, and otherwise respond to patient needs, as appropriate. Follow up with patients discharged from the emergency department, acute care, or residential care by meeting with veterans to assess suicide risk, provide safety planning, discuss risk mitigation plans, and provide appropriate MH or non-mental health referrals. Assessment of psychosocial needs (e.g., psychotherapy or other interventions, social support, education, housing, job training, etc.), including completion of psychosocial evaluations as needed. Complete suicide safety plans, including identifying warning signs, coping strategies, lethal means restriction, resources, and sources of support for times of crisis. Referral to appropriate MH and medical services within and outside VA. Referral for housing and benefits assistance and other services as needed. Provide consultation to other disciplines or units providing care to veterans at high risk for suicide and coordinate with providers regarding appropriate treatment plans. Collaboration and consultation with family members and caregivers. Documentation of all contacts in CPRS. Attend and participate in Suicide Prevention team meetings and MH staff meetings. Attend and participate in VISN or national suicide prevention meetings. Attend and provide consultation as appropriate to Mental Health and other team meetings (e.g., PTSD Clinic, MH Clinic, outpatient substance use treatment programs, Primary Care Mental Health Integration, Tele-mental Health, psychiatric inpatient units, psychosocial residential rehabilitation treatment program). In all patient contacts, demonstrate appropriate clinical judgment, skill, and multicultural competence by independently conducting assessments and treatment interventions with a diverse veteran patient population. SPCM utilizes risk assessment, mental status examination, symptom assessment, and other appropriate assessment techniques to formulate an accurate diagnosis and treatment plan that adequately addresses veterans' mental health and psychosocial needs. Based on assessment findings, SPCM implements different treatment modalities such as crisis intervention, de-escalation techniques, support, validation, problem-solving, coping strategies, etc. to mitigate suicide risk and achieve treatment goals. Monitor patients on the facility High Risk List (HRL) for suicide to ensure that they are attending appointments and engaging in care, with appropriate follow up to patients as needed. Outreach and consultation to community clinics and service organizations to identify at-risk patients not in VA care. Conduct outreach/education about VA services and suicide prevention best practices, safety planning, crisis intervention, and risk mitigation with community providers. The SPCM works under the general supervision of the Assistant Chief of Social Work or his/her designee. The Suicide Prevention Coordinators provide oversight of day-to-day duties in accordance with established objectives and department priorities. SPCMs are expected to complete work assignments with relative independence and minimal guidance, personally setting the deadlines for work completions. Work Schedule: M-F, 8am - 4:30pm Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 49391F Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination or health assessment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the 4 accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Exception. VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies at the GS-9 grade level. For the GS-11 grade level and above, the candidate must be licensed or certified. At the time of appointment, the supervisor, chief social work or social work executive will provide the unlicensed/uncertified social worker with the written requirements for licensure or certification, including the time by which the license or certification must be obtained and the consequences for not becoming licensed or certified by the deadline. Failure to Obtain License or Certification. In all cases, social workers must actively pursue meeting state prerequisites for licensure or certification starting from the date of their appointment. Failure to become licensed or certified within the prescribed amount of time will result in removal from the GS-0185 social worker series and may result in termination of employment. Loss of Licensure or Certification. Once licensed or certified, social workers must maintain a full, valid, and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment. Grandfathering Provision. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Services. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Creditable Experience. The candidate must have knowledge of current professional social work practices. To be creditable, the experience must have required the use of knowledge, skills, abilities, and other characteristics associated with current professional social work practice. The experience or education must be post-Masters of Social Work (MSW) degree. Experience and education satisfying this requirement must be active professional practice, which is paid/non-paid employment as a professional social worker, as defined by the appropriate state licensing board. Quality of Experience. Experience is only creditable if it is obtained following graduation with a master's degree in social work and if it includes work as a professional social worker directly related to the position to be filled. Qualifying experience must also be at a level comparable to social work experience at the next lower level. Part-Time Experience. Part-time experience is creditable according to its relationship to the full-time work week. For example, one week of full-time credit is equivalent to two weeks of part-time work. Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Social Worker, GS-11 Experience and Licensure. Appointment to the GS-11 grade level requires completion of a minimum of one year of post-MSW experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings, (VA or non-VA experience) and licensure or certification in a state at the independent practice level. NOTE: For appointment licensure or certification at this level please refer to paragraph 3c. OR Education. In addition to meeting basic requirements, a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, candidates must demonstrate all of the following KSAs: (a) Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services. (b) Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic, educational, and other backgrounds. (c) Knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e. acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology) to formulate a treatment plan. (d) Skill in independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, medical, and social problems to achieve treatment goals. (e) Ability to provide consultation services to new social workers, social work graduate students, and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment. Full Performance Level] Assignments. This is the full performance level. Social workers at this level are licensed or certified to independently practice social work. Incumbents are assigned to all program areas, including but not limited to: inpatient or outpatient medicine, surgery, mental health, neurology, rehabilitation medicine, and geriatrics. Employees provide professional, independent social work services in the assigned area. Duties include but are not limited to: assessing and documenting identified behaviors or symptoms of abuse, neglect, exploitation and/or intimate partner violence; use of clinical social work skills and knowledge to maintain Veteran privacy and confidentiality per policies, handbooks or directives; and acts as an advocate with appropriate VA and community service providers and agencies when it serves the best interest of the Veteran and family members/caregiver. Incumbent independently assesses the psychosocial functioning and needs of Veterans and their family members, identifying the Veteran's strengths, weaknesses, coping skills, and psychosocial acuity. In collaboration with the Veteran, family/caregiver, and interdisciplinary treatment team, the social worker facilitates the delivery of health care services. The social worker identifies family/caregiver stressors, conducts assessment and provides specific interventions. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-11. The actual grade at which an applicant may be selected for this vacancy is in GS-11. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.