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Planning Technician

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Planning Technician

Salary

$23.59 Hourly

Location

Asheville, NC

Job Type

Full Time

Job Number

2025-01734

Department

Planning and Urban Design

Division

Zoning

Opening Date

10/21/2025

Closing Date

11/4/2025 5:00 PM Eastern

+ Description

+ Benefits

+ Questions

Summary

About our opportunity:

The City of Asheville is seeking qualified applicants for the position of Planning Technician in the Planning and Urban Design department. The purpose of this position is to process and record various development plans and related applications and documentation and to perform related complex administrative duties in support of department operations.

Essential Duties and Responsibilities

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Performs customer service functions in person, by telephone, and by email: provides information and assistance related to department services, activities, procedures, fees, forms, or other issues; assists the public in completing applications and other forms as needed; responds to and researches questions, complaints, and problems and initiates problem resolution.

Receives and processes submissions from developers for projects that qualify for technical and administrative review: reviews documents for completeness, accuracy, and compliance to established rules; distributes documents to appropriate staff; maintains files and plans in department database; updates and maintains related website content and ensures public access to files; schedules, facilitates, and/or attends early assistance, pre-application and technical reviews meetings; takes notes; coordinates administrative aspects of meetings, including follow-up if necessary; manages and distributes related records; and coordinates pre-construction meetings and final inspections for developments.

Receives and coordinates financial surety requests: reviews information for completeness and accuracy; maintains records of active bonds; and coordinates with applicants, developers, and financial institutions to accept and release bonds.

Conducts simple zoning compliance and permit reviews. Provides on-call assistance to the general public and staff to answer permitting questions and assists with various forms and applications pertaining to land use, land disturbance, and zoning.

Provides administrative support to assigned boards and commissions in support of the designated staff liaison; updates website, public meeting notice, meeting agenda and documentation, and maintains board records and other documentation.

Communicates and provides technical assistance to homeowners, engineers, architects, designers, site inspectors, planning and zoning personnel, City officials and the general public; responds to inquiries about individual projects and provides general information about city zoning codes.

Communicates with supervisor, other City employees, developers, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives, reviews, prepares, completes, processes, forwards or retains as appropriate various forms, reports, correspondence, development applications and plans, plan revisions, bond and financial surety requests, meeting agenda and notes, GIS data and maps, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Provides complex administrative support to Site Development and Planning division for developing, tracking, coordinating various letters, documents, plans and reports for compliance with post construction stormwater, NPDES subdivision compliance, Community Rating System Program, enforcement, record retention, and other assigned projects. Manages database for compliance information and assists in development of reports. Provides feedback and process improvements.

Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Additional Functions:

Performs other related duties as required.

Education and Experience

Associate degree in Geography, Planning, or a related field required; supplemented by one year of experience in customer service and administrative or clerical support in planning and development environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: None.

Specific Knowledge, Skills, or Abilities : Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.

Performance Aptitudes:

Data Utilization : Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction : Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization : Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude : Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude : Requires the ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.

Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning : Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

ADA Compliance:

Physical Ability : Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.

Sensory Requirements : Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors : Essential functions are regularly performed without exposure to adverse environmental conditions.

Some positions may require a fingerprint-based SBI background check after a conditional offer and before your start date; HR will provide instructions if applicable.

For benefits-eligible positions, explore our full benefits at AshevilleBenefits.com .

About us:

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched by its diversity.

The City’s policy is to provide equal employment opportunities to all applicants for employment. Applicants will be assured of fair treatment in all aspects of recruitment and selection without regard to a person’s age, race, color, national origin, religion, sex, genetic information,or disability, except where certain physical and mental requirements are Bona Fide Occupational Qualifications (BFOQ). The City of Asheville is proud to be a second chance employer.

The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

To view our comprehensive benefits package, click here (https://www.ashevillenc.gov/department/human-resources/compensation-and-benefits/) .

01

Select your highest level of education:

+ High School/GED

+ Associates Degree

+ Bachelors Degree

+ Masters Degree

+ Doctorate

02

How many years of relevant experience do you have in customer service, administrative, or clerical support in a planning and development environment?

+ Less than 1 year

+ 1 - 3 years

+ 3 - 5 years

+ 5 - 10 years

+ 10 or more years

03

Do you have a valid driver's license?

+ I do not have a current driving license of any kind.

+ I do possess a current valid driver's license (Standard License)

+ I do possess a current valid Class B CDL driver's license with endorsements

+ I do possess a current valid Class A CDL driver's license with endorsements

+ I do not have a current CDL license, but I can attain one in the next 6 months.

Required Question

Employer

City of Asheville

Address

City of Asheville PO Box 7148 Asheville, North Carolina, 28802

Phone

828-259-5690 - Apply Online! - EOE

Website

http://www.ashevillenc.gov/jobs