"Alerted.org

*_SUMMARY:_*

We are seeking an *Epic Application Analyst Lead* to join our Ambulatory team. This full time role will work days (including some on-call). Primarily remote with occasional campus visits as needed. Seeking candidates experienced in at least one of the following: EpicCare Ambulatory, Dorothy, Comfort, MyChart or Radiant.

*Purpose of this position:*We are currently seeking an Epic Application Lead to join our team. Under limited supervision, support the IS&T team in maintaining Epic system and associated applications with integration/interfaces with Epic.

*_RESPONSIBILITIES_*

* Research to develop, configure, and modify moderate to high complexity "break fix" solutions in Epic

* Review, build, test, debug, and document progress of Epic issues in partnership with the TS utilizing the SLG process and release notes

* Participate in testing phases of associated applications during implementations and upgrades

* Manage and grow strong relationships with end user communities, customers, and business partners

* Provide Epic content expertise to support service/desktop team members and applications with integration/interfaced systems

* Identify opportunity for process/system improvements by adopting new Epic functionality, update team roadmaps to reflect these opportunities and partner with Informatics on planning and implementing these improvements

* Facilitate meetings

* Analyze risk and develop mitigation plan for Epic safety/financial escalations, monitor team SLGs/Nova notes to assure regular updates are recorded and follow-up is documented

* Participate in hardware and software planning

* Mentor and train team members, assist with onboarding and ensure cross training

* Support leadership by monitoring and assigning out tasks when there is capacity to absorb work or perform investigation of requests and make recommendations prior to assigning

* Provide regular and/or off hour on call support as scheduled

* Perform other duties as assigned

*_QUALIFICATIONS_*

/*Minimum Qualifications:*/

* 3 years relevant of comprehensive professional experience working in the electronic health record, Epic

* Associates of Arts (AA) or Bachelor’s degree

-OR-

* An approved equivalent combination of education and experience

/*Preferred Qualifications:*/

* Experience in leading teams

* Ability to collaborate and bring teams together

* Experience developing technical/systems design specifications and building system solutions

* Experience executing risk mitigation plans

* Demonstrated ability to spearhead resolution of team related issues

* Capability to manage multiple competing objectives and clearly communicate results and/or barriers

/*Knowledge/Skills/Abilities:*/

* Ability to think strategically and demonstrate flexibility to adapt to changes in organizational or department priorities

* Critical thinking and problem-solving skills

* Demonstrated analytical, critical thinking, problem solving and conflict resolution skills

* Ability to multi-task and prioritize tasks

* Ability to explain or demonstrate technology in a manner suited to the audience

* Ability to provide customer focused service and communicate the value of proposed solutions

* Ability to communicate issue updates to stakeholders

* Ability to consider cross functional areas and applications, understanding the interdependencies when evaluating information

* Ability to serve as subject matter expert for technical questions

* Ability to mentor and train team members

/*License/Certifications:*/

* 1 CurrentEpic Certification (EpicCare Ambulatory, Dorothy, Comfort, MyChart or Radiant Certification is preferred) OR 1 Current Epic Accreditation

-AND-

* 1 CurrentEpic Certification OR 1 Current Epic Accreditation OR 1 Current Epic Proficiency Self-study OR 1 Current Epic Proficiency

**Title:** *Epic Application Analyst Lead*

**Location:** *MN-Minneapolis-Downtown Campus*

**Requisition ID:** *251509*